2
[Music]
[Music]
today I come to tell you two stories
personal, one of a family nature and
another on the job the stories have
in common they can be seen as two
stories of failure in a context of
frustration
for the first I bring you this little picture
he knows very well not a super happy dad in
the beach with her two children passing a
great moment a child enchanted with the
quality time a boom of likes in
social networks and a thousand comments
friends and family but dads
who are here are going to be
agreement
when I say that this photo does not
represents paternity 100%
I pass the plane thank you very much but more
well we find a lot of
situations and circumstances as dads
and very different moms that we
we photographed to put the networks
social
today we are going to talk about the generation
millennials to make it clear how
said leonora are people who today
are between 23 and 35 years old
previous generation that is the generation
x has 39 or more and those that are left
in the middle the former signs are not even
one nor the other but we have
characteristics of the two according to each
one and the context
this photo is from when the final ended
from brasil-2014
including those strange people
that still do not consider it to be the best
player of the world for the last 15 years
nobody can say that messi for not having
won that game did not have a career
successful
from that day until today he won a lot
of things lost many others but here
he is sleeping with the cleats on and
the number 10 albiceleste at the door of
boarding to Moscow to go find your
rematch
and I know something totally extraordinary and
out of the most basic expectation of
human reasoning occurred and Argentina
does not win the world cup of russia 2018
anyway in a few years when
messi retires nobody is going to say no
he was successful in his career as they will hear
by my tune I am Costa Rican
Carthage paradise
I am effectively Argentine, my children
they saw in the photos and they are ticos
they were born here I arrived six years ago
I landed on Friday, April 20, 2012
I came for a professional career in
company in which I am 13 years ago to
continue my leadership career
in the companies we talk about the
generation millennials already many
years towards the end of 2009 when I
I started my leadership career
the focus was how we lead the minions
to keep your motivation high and that
do not drop your performance with these
so particular characteristics of the
generation
the first the immediacy are the
people who grew up with a mail
electronic and they quickly found
obsolete because they had a cell phone in the
hand and brought to society this
need for immediate response
the dynamism the workers that
they quickly get bored three months
doing the same job you already feel
empty you have to generate dynamism and
change constantly
the recognition
the generation that needs
constantly hear what you’re
doing your work very well and if not
you’re letting me know how fast to
change and then feel recognized
and satisfaction have to have a
feeling of belonging with what
they are doing a component of interest
emotional and impact of my work
before I said that the generation goes up
the 35 years and that the Essenes have
much of the millennials and in any
educational center we also find
super experienced teachers who are
around this age because it is already a
adult generation and as such it has
transformed also in the client the
consumer and the user of the products
and services is a major player in the
society that have transformed the mode of
marketing and behaviors of
consumption so today we come out of any
restaurant with more a little name or
to shop in some big house
we finished paying and we met
with this board with buttons to see
what was our emotional experience
with the purchase or pro of the service that
we just consumed the focus of attention
the client is in that human component
emotional in the experience using it
I have a friend in Argentina
close to many years have the same
age that I am an educator today is
rector of a secondary school in
Buenos Aires- and all my life he told me that
he knew the formula for school
perfect a school without parents
of course faith faith I could never
implement its formula and also today it
find with dad and mom millennial that
they are arriving as large consumers
of the educational system
in the last quarter last year with my
duck woman here is listening to the
conference to see number 78
and we went to find the school to
nacho because we already wanted to put it in
kinder goes for five years where
project your primary school
so we made a first list of
the possible schools we went to see
we did a ska filter were the
finalists we went for the second time and
when we already felt that we had
chosen to me did not reach me and I was a
third time to ask other questions the
director with his kind smile and
patience received me and I responded to
the questions with much dedication up
I asked him how are you doing with the dads
and moms
there is a little change your posture
body and he said good that’s the point
more difficult and we continue talking and I
he said they want to know at every moment that
is doing your son expect a
immediate response any concern
have and come to ask why
his son did not get the best grade of
course
We are facing a generation of dads
and moms who not only expect their son
make everything perfect but also
they want you to be super happy
motivated and recognized but will have
a constant recognition one should
be constantly having achievements
reaching goals and that’s not the
reality of life in life
we went through a lot of situations that
they are not exactly successful and that
then they are not always satisfied and
happy
very good
so I found this beginning of the year and
I close my first story
like a frustrated dad because he could not
that his son is the perfect child
he wanted and with this picture of my profile
professional happened to my second story
bis some history is at work
it’s also a story of no success was
in 2014 already here in costa rica
I found myself after many years of success at
just like messi not achieving the goal
for the one who was working
I was specifically looking to replace
a boss who went back to her country because
I was a foreigner I did all the preparation
I talked with everyone and when
the moment arrived they did not choose me and
they put a person in their place that
became my boss so that’s how I started
the year and when it arrived mid-year that
is the evaluation process of
performance
this person who was now my boss
he sat and told me you’re doing this right
but you have to improve your communication
are you with communication problems
you’re with a comfortable without adequate and the
people are being affected is negative
is dulling your work
then I found myself frustrated with a
person where I wanted to be that I
I was saying that I had to improve
he made a huge effort to grab the
feedback that he gave me I went to talk
with these people to see why it was and
I made a list of the things that I
I had to change you’re
inappropriate uses of communication irony
himself bad words and every time to
from there that I
the Argentine is laughed at with this good
it’s not cultural I was nothing else then
when I was facing that
stopped the conversation apologized
re phrase bean and said it again
so I changed the mode of the
who communicated to me when the end of
year and again we sit down to see
performance began the conversation
thanking me because I had heard him
and because there had been a very
good and that people are perceiving
now very positive my style of
communication the end of this story
is that
two years later the same director who
he had not chosen me he came to the office
of surprise that foreigner sat me on
a room and he offered me the position of
work of this person who also
changed he gave me a promotion and told me
something that I will never forget
in the previous time when you do not succeed
you instead of staying lamenting for
You yourself dedicated yourself to developing your
profile to be ready for this new
opportunity
so if I left it I did not succeed
2014 and today I am in charge of one of his
business unit of my company imes and
will win the world cup of russia 2018
Aristotle in the fourth century before
Christ had already said that happiness
is built from the generation
virtue virtue comes from the root of
weakness as those forces that men
and women we have to build things
and that the virtues are achieved from
the constant repetition of acts up
that become natural in oneself in
the company and today we are talking about
education has to come by changes
of habits
and in the trainings are oriented
much to how we change those habits and it
Aristotle logic follows quite
the opposite of virtue is vice
then virtue as good habit
I want to learn and vice as
that bad habit that I want to leave
so we focus on what things we
touch change to learn to leave
to incorporate and so when we
we find in a moment of no success and
satisfaction I invite you to think that
they are facing a new opportunity to
learning
and that when we are in a
failure we call it not success and instead
to use the word frustration let’s talk
of no satisfaction as a state
acceptable then when we are in
this state we are looking for
how to go out remembering that we are facing
to the opportunity to build a new
learning experience learning
and you’re learning
to the millennial dads and moms who
feel identified
no one is more than 35 years old here
very good and I’m a little bit more than
hands
I invite you
to be aware that you are
Generational features they
they are so natural and to which
have accommodated several areas of the
society as companies
they can really have a very significant impact
high in our children and in their education
and to think how we are going to be able
accompany them to learn and unlearn
when you are at that moment of not
success and not satisfaction
to educators
my first invitation is to put this in
conversation topic these
characteristics are those that bring the
children who are entering the system
educational
and to think about what skills
today touches develop to maintain a
positive relationship with mom dad and the
children
as well as in my story that ends in
success I take care to eliminate those vices
of communication and develop
new skills is today that I
I meet as dad
accepting me was a state of no success and
no satisfaction
still not finished
and seeing what I have to learn
for this new role so complex that
I’ve been like dad for almost five years
ignacio and catalina thank you very much
[Applause]
[Music]
to
to
[Music]
[Music]
[Music]
[Music]
today I come to tell you two stories
personal, one of a family nature and
another on the job the stories have
in common they can be seen as two
stories of failure in a context of
frustration
for the first I bring you this little picture
he knows very well not a super happy dad in
the beach with her two children passing a
great moment a child enchanted with the
quality time a boom of likes in
social networks and a thousand comments
friends and family but dads
who are here are going to be
agreement
when I say that this photo does not
represents paternity 100%
I pass the plane thank you very much but more
well we find a lot of
situations and circumstances as dads
and very different moms that we
we photographed to put the networks
social
today we are going to talk about the generation
millennials to make it clear how
said leonora are people who today
are between 23 and 35 years old
previous generation that is the generation
x has 39 or more and those that are left
in the middle the former signs are not even
one nor the other but we have
characteristics of the two according to each
one and the context
this photo is from when the final ended
from brasil-2014
including those strange people
that still do not consider it to be the best
player of the world for the last 15 years
nobody can say that messi for not having
won that game did not have a career
successful
from that day until today he won a lot
of things lost many others but here
he is sleeping with the cleats on and
the number 10 albiceleste at the door of
boarding to Moscow to go find your
rematch
and I know something totally extraordinary and
out of the most basic expectation of
human reasoning occurred and Argentina
does not win the world cup of russia 2018
anyway in a few years when
messi retires nobody is going to say no
he was successful in his career as they will hear
by my tune I am Costa Rican
Carthage paradise
I am effectively Argentine, my children
they saw in the photos and they are ticos
they were born here I arrived six years ago
I landed on Friday, April 20, 2012
I came for a professional career in
company in which I am 13 years ago to
continue my leadership career
in the companies we talk about the
generation millennials already many
years towards the end of 2009 when I
I started my leadership career
the focus was how we lead the minions
to keep your motivation high and that
do not drop your performance with these
so particular characteristics of the
generation
the first the immediacy are the
people who grew up with a mail
electronic and they quickly found
obsolete because they had a cell phone in the
hand and brought to society this
need for immediate response
the dynamism the workers that
they quickly get bored three months
doing the same job you already feel
empty you have to generate dynamism and
change constantly
the recognition
the generation that needs
constantly hear what you’re
doing your work very well and if not
you’re letting me know how fast to
change and then feel recognized
and satisfaction have to have a
feeling of belonging with what
they are doing a component of interest
emotional and impact of my work
before I said that the generation goes up
the 35 years and that the Essenes have
much of the millennials and in any
educational center we also find
super experienced teachers who are
around this age because it is already a
adult generation and as such it has
transformed also in the client the
consumer and the user of the products
and services is a major player in the
society that have transformed the mode of
marketing and behaviors of
consumption so today we come out of any
restaurant with more a little name or
to shop in some big house
we finished paying and we met
with this board with buttons to see
what was our emotional experience
with the purchase or pro of the service that
we just consumed the focus of attention
the client is in that human component
emotional in the experience using it
I have a friend in Argentina
close to many years have the same
age that I am an educator today is
rector of a secondary school in
Buenos Aires- and all my life he told me that
he knew the formula for school
perfect a school without parents
of course faith faith I could never
implement its formula and also today it
find with dad and mom millennial that
they are arriving as large consumers
of the educational system
in the last quarter last year with my
duck woman here is listening to the
conference to see number 78
and we went to find the school to
nacho because we already wanted to put it in
kinder goes for five years where
project your primary school
so we made a first list of
the possible schools we went to see
we did a ska filter were the
finalists we went for the second time and
when we already felt that we had
chosen to me did not reach me and I was a
third time to ask other questions the
director with his kind smile and
patience received me and I responded to
the questions with much dedication up
I asked him how are you doing with the dads
and moms
there is a little change your posture
body and he said good that’s the point
more difficult and we continue talking and I
he said they want to know at every moment that
is doing your son expect a
immediate response any concern
have and come to ask why
his son did not get the best grade of
course
We are facing a generation of dads
and moms who not only expect their son
make everything perfect but also
they want you to be super happy
motivated and recognized but will have
a constant recognition one should
be constantly having achievements
reaching goals and that’s not the
reality of life in life
we went through a lot of situations that
they are not exactly successful and that
then they are not always satisfied and
happy
very good
so I found this beginning of the year and
I close my first story
like a frustrated dad because he could not
that his son is the perfect child
he wanted and with this picture of my profile
professional happened to my second story
bis some history is at work
it’s also a story of no success was
in 2014 already here in costa rica
I found myself after many years of success at
just like messi not achieving the goal
for the one who was working
I was specifically looking to replace
a boss who went back to her country because
I was a foreigner I did all the preparation
I talked with everyone and when
the moment arrived they did not choose me and
they put a person in their place that
became my boss so that’s how I started
the year and when it arrived mid-year that
is the evaluation process of
performance
this person who was now my boss
he sat and told me you’re doing this right
but you have to improve your communication
are you with communication problems
you’re with a comfortable without adequate and the
people are being affected is negative
is dulling your work
then I found myself frustrated with a
person where I wanted to be that I
I was saying that I had to improve
he made a huge effort to grab the
feedback that he gave me I went to talk
with these people to see why it was and
I made a list of the things that I
I had to change you’re
inappropriate uses of communication irony
himself bad words and every time to
from there that I
the Argentine is laughed at with this good
it’s not cultural I was nothing else then
when I was facing that
stopped the conversation apologized
re phrase bean and said it again
so I changed the mode of the
who communicated to me when the end of
year and again we sit down to see
performance began the conversation
thanking me because I had heard him
and because there had been a very
good and that people are perceiving
now very positive my style of
communication the end of this story
is that
two years later the same director who
he had not chosen me he came to the office
of surprise that foreigner sat me on
a room and he offered me the position of
work of this person who also
changed he gave me a promotion and told me
something that I will never forget
in the previous time when you do not succeed
you instead of staying lamenting for
You yourself dedicated yourself to developing your
profile to be ready for this new
opportunity
so if I left it I did not succeed
2014 and today I am in charge of one of his
business unit of my company imes and
will win the world cup of russia 2018
Aristotle in the fourth century before
Christ had already said that happiness
is built from the generation
virtue virtue comes from the root of
weakness as those forces that men
and women we have to build things
and that the virtues are achieved from
the constant repetition of acts up
that become natural in oneself in
the company and today we are talking about
education has to come by changes
of habits
and in the trainings are oriented
much to how we change those habits and it
Aristotle logic follows quite
the opposite of virtue is vice
then virtue as good habit
I want to learn and vice as
that bad habit that I want to leave
so we focus on what things we
touch change to learn to leave
to incorporate and so when we
we find in a moment of no success and
satisfaction I invite you to think that
they are facing a new opportunity to
learning
and that when we are in a
failure we call it not success and instead
to use the word frustration let’s talk
of no satisfaction as a state
acceptable then when we are in
this state we are looking for
how to go out remembering that we are facing
to the opportunity to build a new
learning experience learning
and you’re learning
to the millennial dads and moms who
feel identified
no one is more than 35 years old here
very good and I’m a little bit more than
hands
I invite you
to be aware that you are
Generational features they
they are so natural and to which
have accommodated several areas of the
society as companies
they can really have a very significant impact
high in our children and in their education
and to think how we are going to be able
accompany them to learn and unlearn
when you are at that moment of not
success and not satisfaction
to educators
my first invitation is to put this in
conversation topic these
characteristics are those that bring the
children who are entering the system
educational
and to think about what skills
today touches develop to maintain a
positive relationship with mom dad and the
children
as well as in my story that ends in
success I take care to eliminate those vices
of communication and develop
new skills is today that I
I meet as dad
accepting me was a state of no success and
no satisfaction
still not finished
and seeing what I have to learn
for this new role so complex that
I’ve been like dad for almost five years
ignacio and catalina thank you very much
[Applause]
[Music]
to
to
[Music]
[Music]
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