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Millennial Leadership: The Key to Your Organization’s Success | Jeff Orr | TEDxGrandCanyonUniversity


[Applause]

when I was six years old my parents were

teaching me about self discipline

especially around food serving sizes and

making sure that I only took what I

could eat on my plate and so they gave

me an idiom to help me remember what

that would be like say they would say

anytime that I would take more than I

could eat and I couldn’t finish it they

would say hmm your eyes are bigger than

your stomach now at six years old I

really didn’t get that but it stuck with

me so one day my parents take me to an

all-you-can-eat buffet style restaurant

now I’m in line and I’m putting the food

on my plate and I look down and there it

is right next to the rolls a whole bin

full of vanilla ice cream complete with

a little scooper right next to it

I’m thinking I hit the jackpot this is

all you can eat

no single serving scoops signs for a

little Jeffrey no I get out as much as I

want so I go down there one scoop two

scoops three scoops and I take my very

full plate back to the table and I look

at it and I could hear my parents voice

inside my head saying your eyes are

bigger than your stomach and I thought

hmm I’m probably not gonna be able to

finish this I should start with dessert

first make sense to a six-year-old so I

did I took the spoon and I grabbed that

vanilla ice cream and I know it wasn’t

and I learned my second very important

idiom that day you can’t judge a book by

it’s cover well we use idioms and

phrases and words to describe all kinds

of things that we experience in life

don’t we we use them to describe whole

people groups take the generations for

example we’ve got the baby boomers

they’re known as the me generation right

then we’ve got my generation Generation

X we’re just angry and cynical then you

have the Millennials and the media’s

inundated us with all kinds of great

words and descriptions for that

generation right they call them entitled

unreliable uncommitted they’ve got one

foot in the company and the other foot

right out the door

they’re like little bunnies they hop

from job to job to job right well is

there really any truth to that is there

any hard research data to back up the

hype well in 2017 the Bureau of Labor

Statistics released a longitudinal study

with nearly 10,000 participants and the

in it they were asking okay how many

jobs does a person have by the time

they’re 18 to 28 years old when they

enter the labor force and by the time

you’re 28 this group they studied 7.3

okay there you have it there’s the

research Millennials I guess you really

do move from job to job you guys have

you really unreliable it oh wait a

minute

don’t judge a book by its cover this

report is not talking about Millennials

it’s talking about baby boomers that’s

right

it’s about grandpa you know grandpa

mister when I was your age eight one job

feeding pig feed all the animals and old

man Johnson’s farm and I did it every

day till my fingers bled and I kept that

job for 40 years

yeah well grandpa lied

so what’s the real step for millenials

almost the same so do millennials move

from job to job yeah but apparently so

do Baby Boomers and there’s a good

reason for both groups to do so well I

wanted to narrow this down a little bit

to just leaders because in any

generation that we talk about it’s

always a subset that’s different than

the rest of the group and certainly

leaders are different

I mean leaders are always growing

they’re always learning they were always

looking for that next hill to climb or

conquer there’s a yearning deep inside

us as leaders isn’t that that moves us

toward a goal toward achievement

Millennial leaders are no different in

fact according to Gallup Analytics

Millennials rank the opportunity to

learn and grow as more important job

considerations than just about anything

else last year and those same analytics

also showed that most Millennials didn’t

get the opportunities to learn and grow

in their jobs so I asked all of us above

the age of 35 if you had a job and

you’re a leader you didn’t have a chance

to learn or grow in your job or lead in

your job how long would you stick with

it think about this every generation has

some expectation as to how long it

should take before you move into a

leadership position where you get

promoted so for the baby boomers that

process and expectation went like this

work real hard in a company and in 10

years maybe you might find a spot in

leadership for Gen Xers that expectation

was five years for Millennials it’s now

one to two years now maybe that

expectation is not very realistic in

your organization but you have to

recognize the cultural reality that this

generation is living in and engage them

at that level or you’re just gonna lose

them to the competition who will engage

them oh but Millennials don’t stick

around they’re gonna leave anyway so why

bother developing them that’s actually a

view that many older leaders have but we

need to change that perspective the

latest research with 15

Plus Millennials suggest that if

organizations just engaged this young

workforce within the first 90 days of

employment they’re more likely to stick

around in this case about six years

instead of two or three here’s why they

want a seat at the table

these young millennial leaders want to

know that they’ve got a future in your

organization yes they like the artisan

lunches and they like the gym in the

office but they want to know they’ve got

a future where they can learn and grow

and achieve and lead and they want to

know that that future is relatively soon

these millennial leaders are your

competitive edge they’re sitting in your

workforce right now how can you engage

them well I’m gonna give you three

specific ways to engage them in just a

minute but first I want to talk about

one of the challenges I see with this

group one of the major challenges I see

with millennial leaders quite frankly

they just don’t have much patience all

right so it’s my fault my generations

fault we’ll take responsibility

after all we created the Millennials

right we put we put rubber mats

something at their playgrounds and stuck

a helmet on their head and wrap them in

bubble wrap so they wouldn’t get hurt

then we created technology that made

information plentiful an instant and we

created a world where if you can’t get

what you’re looking for in 30 seconds

it’s just too long we have an

environment where faster is better you

can learn just about anything you need

from a video and then we sensationalized

a few young entrepreneurs who go from

zero to billionaire seemingly overnight

and then we wonder why millennial

leaders expect to be promoted in one to

two years we created the expectation

Millennials millennial leaders in

particular have a plan a a plan B and a

Plan C and if plan a doesn’t work fast

enough form with your organization

they’ll just move to the next

organization that will work for them and

if plan a falls apart all together do

you smoove to plan B and reinvent

themselves if that falls apart hmm just

go to Plan C reinvent again this

generations ability to reinvent

themselves quickly is a strength

it really is a strength but it’s also a

weakness and thus the challenge that

weakness is just not enough patience and

they need the wisdom and the mentoring

of older leaders to come alongside to

help them stick around long enough to

see the fruit of their leadership the

fruit of the projects that they’re

working on personally I think every

college student should have to plant a

garden and harvest it in a year in order

to graduate it’s delayed gratification

nothing teaches it like planting a

garden I remember when my wife and I

lived in western New York State we had a

small house but fairly large backyard

and she grew up gardening so one day she

says to me hey we should plant a garden

now if you’ve been married longer than

an hour guys you know that when your

wife says we should do anything really

means you need to do this I’m gonna

supervise so we planted a garden

this wasn’t a box garden okay since I’m

having to do some of this this is a

man’s garden okay big vision so I plot

out 12 foot by 18 foot section I’m

clearing out the dirt and yes we did

plant the garden and so we’re tilling it

telling us always she plants or seeds or

tomato seeds or sunflower seeds and then

green beans and pumpkins and I’m

watering it all in I think this is gonna

be great and I’m watering and watering

and after three days of watering I look

down I don’t see anything growing how

long is this gonna take before I can

have a tomato I should ask the master

gardener so I go inside and say master

gardener I don’t see anything wrong how

long will it take before I can have a

tomato and my wife looks at me shakes

her head gives me that look that said oh

I love you but you’re an idiot here’s

the here’s the packet of tomato seeds

and I look at the packet and it says

harvest in 110 days a hundred in ten

days that’s nearly four months that’s

what they make grocery stores for you

just go down the grocery store and you

get a tomato ten minutes you’re eating

it you’re happy

but this is what we do in business isn’t

it we plant seeds we water those seeds

we nurture those relationships and in

time we harvest now yes I know we live

in a very fast-paced world there’s times

that we have to be flexible and

adaptable and move quickly to take

advantage of some of these opportunities

but there are certain leadership

principles certain relationship

principles that take time you cannot

shortcut them and millennial leaders

need the wisdom and life experience of

older leaders to come alongside so that

they can become great leaders so how do

we engage our millennial leaders well we

know from the research that they want to

lead and learn and grow so the first

thing you can do is let them lead what

are you doing to let them lead something

to lead a project to lead a team now

granted you have to work within the

confines of your organization and your

staff and and how its structured maybe

you could have them co-lead a team

co-lead a project is there an older

leader that can take a younger leader

under their wing some of the larger

organizations are doing something

similar to this idea where they’re

they’re creating smaller team like

divisions that are replicating a

start-up scenario and what’s happening

is these millennial leaders are having a

great opportunity to see the impact of

their leadership decisions and the

result is that these leaders are feeling

like their opinion really matters that

they are contributing significantly to

moving that organization forward now

maybe your organization is smaller and

no doubt you’ve got any number of

challenges facing you each and every day

well why not give one of those

challenges to the one of your young

leaders tell them hey you do the

research you build a team you put

together the plan if that plan makes

sense implement it the point here is

don’t wait for somebody or someone else

to lead and engage your leaders you do

it do it now lead them and then resource

them give them the time in the talent

and the budget to do that all right

second way we can engage our leaders

invest in their continued learning

have them do the research find two or

three really great leadership learning

opportunities and and have them pick one

tell them you’ll pay to send them to go

do it nothing says you’re a valued

employee like a week-long leadership

retreat to the Bahamas work with your

leaders find out what skills they need

to learn and develop and then resource

them to develop make it part of your

leadership culture leaders are always

growing I mean you look for ways to grow

your leadership look for ways to grow

their leadership it will speak volumes

to them on how much you value them as a

team member and it will demonstrate that

they have a future with your

organization all right third way that we

can engage our millennial leaders

incorporate their aspiration those goals

into the conversation talk to them about

it don’t wait for the performance review

that’s too late do it often do it now as

a matter of fact here’s your assignment

tomorrow or the next day that you go

into the office sit down with your

millennial leaders and ask them what

their aspirations and goals are you

might discover some hidden talents and

skills that weren’t there before

because he never asked you might have

hired a young leader to be part of your

sales team and by having this

conversation you might discover that she

has a talent and skill and passion and

technology that could revolutionize how

you sell and market your business ask

them and then incorporate those

aspirations and goals into their

leadership development be proactive in

their development well I’ve learned a

lot since us being a six year old in a

restaurant especially when it comes to

not judging a book by it’s cover

I certainly know the difference between

vanilla ice cream and butter so as you

look at the buffet of your workforce and

see all the Millennials there don’t

judge a book by it’s cover millennial

leaders may look like other Millennials

on the outside but they’re very

different I’ve found that they’re

focused they’re driven they’re

optimistic

they’re innovative don’t miss out on

this very valuable resource by not

identifying who they are and engaging

them leadership doesn’t say hey lead

your team if you think they’re worth it

if you think they’ll stick around you’ve

been given the gift of leadership it’s

an awesome privilege and responsibility

so lead lead make your team worth it

your organization needs millennial

leaders the success of your organization

depends on it you need their creativity

you need their unique view on the world

but there’s something more something

personal for you as a leader yes these

young leaders need you but you need them

millenials they’ve got an energy that

will energize you their hope is

infectious their optimism will inspire

you and as you pour into these leaders

to help them be all that they can be you

will become the leader you were meant to

be it’s been a privilege and an honor to

speak with you tonight thank you [Applause]

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