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Fear: A Necessary Emotion for Doctors | Danielle Ofri | TEDxBeaconStreetSalon


so here’s the senior first night on call

as the resident in charge of the entire

medical service for the night

my white coats got six peepers three

granola bars and maybe fifty crib sheets

for every possible medical emergency

there’s something both lonely and

terrifying about walking down the

Hospital hallways in the dead of night

knowing that if something bad happens

you’re it one side of my brain is

galloping through every possible

catastrophic scenario while the other

side is working on a kind of cardiac

serenity prayer to every heart in the

entire Hospital may you keep that beat

nice and steady

for the next 12 hours no funny stuff

until my shift is over men the PA system

blares overhead code four one one

cardiac arrest sixteen West the first

code I’m in charge of I have raced

down the hall and burst into the room

breathless throat parched pulse pounding

and then my brain splinters into

complete and utter blackness say

something anything uh chest compressions

keep back in the oxygen well any idiot

knows the basics for keeping someone

alive but what next did you shock first

or give epinephrine all those training

courses had seemed so easy back then so

ridiculously simple on those ever

forgiving mannequins but now there’s

someone real someone alive though

perhaps not for much longer with me at

the helm I can’t remember anything

someone presses an EKG into my hands and

I stare at it for the answer it’s there

and stare and stare zigs and the Zags

seem to melt into a jumble of Sanskrit

think think okay okay the T waves maybe

the T waves looked a little peaked

Pete t-waves on an EKG indicate elevated

potassium hyperkalemia except when they

don’t and except when they look peaked

but aren’t actually peaked these kind of

look peaked I’m thinking but maybe it’s

just repolarization or maybe they’re

just big I could inject the concentrated

IV calcium to treat the hyperkalemia I’m

so scared I’m gonna be wrong and then

really screw things up who’s in charge

here anyway

a cardiology fellow blusters his way

into the crowd clearly seeing the mess

for what it is I give a little nod and

then there’s an embarrassing moment as

we recognize each other we were in the

same med school class same circle of

friends even but I take out some years

to do research so he was now a

cardiology fellow while I was still a

medical resident he bites back his

obvious criticism and looks in at the

EKG peaked t-waves hypokalemia let’s get

some calcium he announces clearly so not

derisive ly an act of humanity I only

really appreciated years later the

patient did alright in the end or at

least survived the code but I was

mortified my first night on call and I

almost killed a patient i slunk off

afterwards hoping to disappear myself in

the sea of white coats I was furious at

myself for getting so paralyzed by fear

that I couldn’t run the code what had

happened to all of my training what made

me the angriest though was that actually

gotten it right it was hyperkalemia

those T waves absolutely had been peaked

I could have called it on the spot and

been the model of a take-charge doctor

but I couldn’t get beyond my gripping

fear of getting it wrong of killing the

patient of looking like an idiot now I

usually give lectures to other doctors

but I’ve sometimes told this story to

lay audiences and I’ll tell you this is

not what patients want to hear they

don’t want to know their doctors are

scared witless

now if this only happen if is perilous

and fear only happened to those two

deadbeats who somehow slips through the

med school application process that

would be one thing but the truth is it

happens to nearly everyone just ask any

nurse or doctor you know and they’ll

tell you perhaps more than you really

want to hear about their moments of fear

there’s a famous case of a woman who had

um brain damage to her amygdala such as

she did not experience fear researchers

brought in snakes they set loose spiders

they made a watch a double feature of

the shining and alien and she was

completely unperturbed as a medical

student I wanted to be her fear is a

primal emotion in medicine it may be

most obvious and neophytes but that’s

just the first link in a chain that

winds its way throughout the lives of

nurses and doctors you may wax and it

may wane but the fear of harming your

patients never goes away

it’s inextricably linked to the practice

of medicine

now sometimes compare notes with friends

in the business world and asked what

their worst fear is it’s usually

something like you know losing a big

sale making a bad trade they could

inadvertently bring down the world

financial system and I have to restrain

myself from saying that’s it that’s all

you’re afraid of I remember when I first

read Ernest Becker’s classic book the

denial of death better posits that

humans are unconsciously terrified of

imminent death and so every action we

take is really just an act of denial and

it’s precisely captured my fears as a

doctor in training except that my fears

were entirely conscious I was actively

and consciously terrified of imminent

death and if I so much as hiccup while

standing on the medical wards I could

unleash a chain of events that would end

up dismembering or fixing an

unsuspecting patient now people who were

fearful like that tend to be a bit

pessimistic in their outlook and they

often overestimate the risk of bad

outcomes as a result their choice of

action

lean toward the risk-averse when I stood

in front of my coding patient my

overwhelming theater was of making a

mistake so I chose what seemed to be the

least risky path not injecting the

potentially dangerous IV calcium but of

course this wasn’t at all the least

risky path had the cardiologists not

come along in time the patient would

have probably died of a cardiac arrest

when her overwhelmed by fear like that

our sympathetic nervous system kicks

into overdrive there’s a welter of

emotions and we often miss Reed

important cues

and I can remember the swell of stimuli

during the code people shouting machines

beeping medications flying and it seemed

to cave in and my thought process making

it impossible to think clearly

interestingly research suggests that

concrete tasks that require selective

attention like putting in an IV for

example these can actually be improved

by modest amounts of stress the

adrenaline seems to help you focus on

specific narrow tasks but things that

require divided attention that require

integrating information from disparate

sources these suffer notably under

stress well what is medicine if not the

integration of information from

disparate sources

I mean patients don’t present with a

single symptom in a single square

centimeter of their body no they have an

itchy pain coming from their armpit plus

a weird rash and elbow spasms plus a mr.

Karthik meds for a week plus they’ve got

a cousin who’s a lawyer hovering up here

and a sodium level hovering down there

what are in states of acute stress and

fear

we often overemphasize the unimportant

facts and end up downgrading the

important ones and you can see how in

the real world of clinical medicine fear

can be a direct threat to patient safety

now for me over the years as I gained

confidence with my clinical practice my

overwhelming fears receded in intensity

the moments of utter panic were fewer

but the fear was never completely absent

thing we have to realize that this fear

is not only normal it’s also necessary

and even though I was a med student I

desperately wanted to be that woman who

didn’t experience fear I now feel

differently when you a certain baseline

of fear to keep us grounded in what we

do these are human beings were taking

care of after all not widgets or

spreadsheets you need a certain amount

of fear for example when you approach

someone’s jugular with a 6-inch needle

or you click on IV of a mustard gas

derivative to treat someone’s cancer if

we eradicate our fears completely we

become those cocky cowboy doctors and we

all know how that can play out but we

also can’t live in a state of utter

panic all the time so I’ve had to

negotiate a sort of armistice with my

fears to keep them at a safe operating

distance and I kind of like to think of

my fears as a left lower quadrant

abscess tucked in a corner away from all

the vital organs so I can function in

the day-to-day world of Medicine

but it’s a soft wold abscess not a

necrotic crusted one so there’s a

baseline seepage of fear into my

bloodstream so that I can function in my

day-to-day work but every so often the

abscess ruptures and it’s the dominant

peritonitis of fears when this happens

though we need to remember that fear is

a perfectly human state for a doctor or

a nurse to be in however it’s not

necessarily the most ideal situation for

your patient to be in now the doctors we

learn from they didn’t talk about any of

this the unwritten rule was to hide any

fears or doubts because looking weak was

the worst sin possible what do they

always say an internship

when in doubt pretend right but

ultimately it’s our patients welfare

that comes first being strong is

accepting fear as the everyday cost of

being human and medicine despite all the

sexy technologies you hear about in

these TED talks medicine is still

fundamentally a human endeavor being

strong means turning to your colleague n

asking for help even to take over while

you step out and catch your breath in

1926 that for Francis Peabody gave a

lecture with enough famous phrase he

said the secret of the care of the

patient is in caring for the patient now

take that one step further and say that

the other secret in the care of the

patient is in caring for the caregiver

rather than pretend that we never

experience fear will be better doctors

for our patients better nurses for our

patients if we admit that we do

experience fear and give ourselves the

breathing room to recover owning up and

asking for help it’s awkward it’s

embarrassing but it’s the most honest

ethical and safest thing to do I’ll

always be grateful to that cardiology

fellow who stepped in that day and

helped me with my first coding patient

and I suspect that the patient was

probably pretty grateful too

and my payback to him is to now be on

the lookout for other colleagues when

they experienced their moments of fear

and proactively step in to help out we

can’t always control when that obsessive

fear will rupture but we can control how

we respond we can resist the urge to

look strong and just fake it we can

actually be strong and ask for help and

keep our patients safe and then we can

forgive ourselves for the human foibles

of occasionally being overwhelmed by

fear if we do it honestly and safely I

think that our patients will be able to

forgive us too and that’s something that no one should be afraid of thank you

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