the summit says they have amazing team I
immediately tell them I don’t think
anyone has ever walked in and said my
team sucks
not necessarily everybody or every
entrepreneur wants to necessarily change
the world but maybe take part in making
the world a little bit of a better place
changing a small piece of the world at a
time that makes sense but if you tried
to change the world you might tire
yourself out I want to change the world
but my wife wants me to change the
diapers first everybody wants to change
our world even myself honestly that’s a
I’m 12 accretion there this was one of
my objective 10 years ago it’s always an
objective so again I think you need to
focus on how you can have an impact in
your small society first and then think
about how it enlarged and enlarged
before you can actually change the world
needs to start somewhere indeed it is
all about the user experience and again
here you have to be very well aware of
who those users are and observing them
is a lot better than actually being in
your basement trying to figure out what
they’re thinking know how they would be
using your thing I actually agree with
that cliché I do believe it’s all about
the customer companies often get too
caught up and sort of technology and the
development and programming and
engineering and and even the marketing
and sales of it they often sort of
forget to ask the customers do you like
this product this is what you need is
this satisfying a particular need it’s
not about the user interface or the user
interaction it’s the experience if
somebody has a good experience with your
product they’re going to buy it I think
it’s fifty percent right I think the
user experience is why you’re doing a
product but you need to make money on
the user experience
I don’t care about the money that’s a
great one because I I really don’t care
about the main at the end of the day you
know I probably don’t even see my
paycheck I know it’s deposited every
month every week every two weeks sorry
this sort of two types of people that
don’t care about the money one are
people that have never experienced any
money and the others are ones that don’t
need any more if you’re a foundation if
you’re a social entrepreneur you have no
money you can’t make the project more
money you have more you can have an
impact build your products and do this
so you might not care about having
personal money but you need money to do
anything what you do can’t be free and
what I do is not free and there’s value
to it and if somebody is not willing to
pay for it then what I’m doing is not
has got no value it should be forgetting
something else
we have an amazing team is usually not
true most most teams that I that mean me
that i meet have pieces of a great team
but they don’t have an amazing yeah you
have an amazing team to do what the
amazing team because you like to go out
for beers with them after work because
it’s fun to have lunch with them and
stuff or do you have amazing technology
team and I think that the connotation of
amazing is very different but me an
amazing team is a team that is perfectly
balanced to do exactly what’s needed no
no wastage no excess and it’s red if you
get 31 managing expectations is codeword
for i hope you write this down so you
don’t sue us in a month managing
expectations is not an excuse for
underperforming and it’s not an excuse
for underselling but it is something
about making sure that you constantly
communicate what is going on
transparency is the same thing as
measuring expectations the more
transparent you are the better I think
the relationship is with the board with
your investors with your customers and
with your team managing expectation is
very important it’s a cliche and I don’t
think that people understand that
satisfaction is directly driven by
expectation so if you high expectations
and you deliver just under people are
not satisfied and if you have really low
expectations and every you over deliver
everybody satisfied so that’s probably
something every entrepreneurship do is
managing expectations and really do it
and just saying
passion is everything I mean if you are
not absolutely passionate and
convincingly so to yourself then there’s
no way to succeed in a start-up or as an
entrepreneur there’s going to be days
where you’re going to be exhausted and
broke and ends and frustrated and if you
don’t have that passion sort of at the
underlying layer of what you’re doing I
think you’re not gonna die I think it
will be a lot more difficult to be
successful if you’re not passionate I
don’t think there’s any chance that you
can be successful because you end up
working crazy hours where you can’t see
that you can’t see the light you don’t
know where you’re going you’re lost if
you’re not passionate about what you’re
doing that’s not like you can’t fake it
immediately tell them I don’t think
anyone has ever walked in and said my
team sucks
not necessarily everybody or every
entrepreneur wants to necessarily change
the world but maybe take part in making
the world a little bit of a better place
changing a small piece of the world at a
time that makes sense but if you tried
to change the world you might tire
yourself out I want to change the world
but my wife wants me to change the
diapers first everybody wants to change
our world even myself honestly that’s a
I’m 12 accretion there this was one of
my objective 10 years ago it’s always an
objective so again I think you need to
focus on how you can have an impact in
your small society first and then think
about how it enlarged and enlarged
before you can actually change the world
needs to start somewhere indeed it is
all about the user experience and again
here you have to be very well aware of
who those users are and observing them
is a lot better than actually being in
your basement trying to figure out what
they’re thinking know how they would be
using your thing I actually agree with
that cliché I do believe it’s all about
the customer companies often get too
caught up and sort of technology and the
development and programming and
engineering and and even the marketing
and sales of it they often sort of
forget to ask the customers do you like
this product this is what you need is
this satisfying a particular need it’s
not about the user interface or the user
interaction it’s the experience if
somebody has a good experience with your
product they’re going to buy it I think
it’s fifty percent right I think the
user experience is why you’re doing a
product but you need to make money on
the user experience
I don’t care about the money that’s a
great one because I I really don’t care
about the main at the end of the day you
know I probably don’t even see my
paycheck I know it’s deposited every
month every week every two weeks sorry
this sort of two types of people that
don’t care about the money one are
people that have never experienced any
money and the others are ones that don’t
need any more if you’re a foundation if
you’re a social entrepreneur you have no
money you can’t make the project more
money you have more you can have an
impact build your products and do this
so you might not care about having
personal money but you need money to do
anything what you do can’t be free and
what I do is not free and there’s value
to it and if somebody is not willing to
pay for it then what I’m doing is not
has got no value it should be forgetting
something else
we have an amazing team is usually not
true most most teams that I that mean me
that i meet have pieces of a great team
but they don’t have an amazing yeah you
have an amazing team to do what the
amazing team because you like to go out
for beers with them after work because
it’s fun to have lunch with them and
stuff or do you have amazing technology
team and I think that the connotation of
amazing is very different but me an
amazing team is a team that is perfectly
balanced to do exactly what’s needed no
no wastage no excess and it’s red if you
get 31 managing expectations is codeword
for i hope you write this down so you
don’t sue us in a month managing
expectations is not an excuse for
underperforming and it’s not an excuse
for underselling but it is something
about making sure that you constantly
communicate what is going on
transparency is the same thing as
measuring expectations the more
transparent you are the better I think
the relationship is with the board with
your investors with your customers and
with your team managing expectation is
very important it’s a cliche and I don’t
think that people understand that
satisfaction is directly driven by
expectation so if you high expectations
and you deliver just under people are
not satisfied and if you have really low
expectations and every you over deliver
everybody satisfied so that’s probably
something every entrepreneurship do is
managing expectations and really do it
and just saying
passion is everything I mean if you are
not absolutely passionate and
convincingly so to yourself then there’s
no way to succeed in a start-up or as an
entrepreneur there’s going to be days
where you’re going to be exhausted and
broke and ends and frustrated and if you
don’t have that passion sort of at the
underlying layer of what you’re doing I
think you’re not gonna die I think it
will be a lot more difficult to be
successful if you’re not passionate I
don’t think there’s any chance that you
can be successful because you end up
working crazy hours where you can’t see
that you can’t see the light you don’t
know where you’re going you’re lost if
you’re not passionate about what you’re
doing that’s not like you can’t fake it
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