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Wellness Works | Michael Rouse | TEDxWesternU


he looks down he makes changes in his

life let me give you another another

anecdote lady decides to join the

cycling group of work she hasn’t been on

a bicycle in years she’s riding her

bicycle and by the way she’s type 2

diabetic in fact she maxed out on the

pills and she’s now injecting as well

over time through cycling with the group

at work and outside of work she is now

on this on one pill a day and some days

she doesn’t have to eject it all why

because she got a little bit more active

so there’s anecdotal evidence that

workplace programs work because both of

those examples are from a real workplace

from real people who made decisions

based on having workplace wellness

program in their workplace is the

workplace the place where health should

happen though well when you think about

it anybody who’s got a full-time job

probably works anywhere from seven to

ten hours a day every day at work and

then they have some sleep time so that

doesn’t leave a whole lot of other time

for health care university student

you’re probably working 14 hours a day

there’s another more compelling reason

why the workplace is the right place for

help and for health information this is

some research I was done by Shona Burke

and her colleagues and what this

suggests is that the effect size is

greater for what we call a true group

now a true group is people who interact

with each other like colleagues at work

like friends and so on and for any of

you who have ever tried to go on a diet

tried to get on an exercise regime by

yourself it is just about impossible

when you’ve got its peer support and if

that peer support is with you seven

hours a day or eight hours a day at work

then it becomes a whole lot easier and

quite clearly from from Professor

Burke’s work and colleagues we can see

that having that true group supporting

you in health makes a big difference let

me tell you about about a research

project that we started this is we

started actually way back in 2011 was

when the idea for this

project first started the idea behind it

was is that we couldn’t find evidence

for workplace wellness programs

effectiveness there was lots of

anecdotal work there was lots of kind of

pretest post-test you know we put in a

wellness program at time one and at the

end of four years we’ve got all of these

you know decrease in drug costs we’ve

got improvement in people’s health and

so on that however is not evidence from

a scientific point of view and you all

know that there’s kind of a hierarchy in

terms of evidence yeah a randomized

control trial is at the top all right

then you kind of work your way down and

way down near the middle is kind of

pretest post-test and way down at the

bottom is anecdote in terms of what we

consider to be evidence in science and

so we wanted to go in and do the best

study we possibly could in terms of

trying to find the evidence for

workplace wellness programs the best we

could do was a treatment control group

study across time we couldn’t do a

randomized control trial because quite

clearly the companies had to volunteer

to put in a wellness program and their

organizations the employees in the

treatment group they had to volunteer to

be as part a part of the Wellness

Program even the control group they had

to volunteer to be to be part of the

control group and to fill out surveys

and so on so this isn’t a randomized

control trial but this is kind of the

best that we could do and by the way

this is what a two year study looks like

it’s like six years already and we’re

probably going to be having outputs for

a few more years after that you can see

from this that it was in two phases

phase one we did a meta-analysis I’m

going to talk very briefly about that

phase two is this kind of treatment and

control group study and we’ve only just

finished that this summer and so some of

the data that I’m going to be talking to

you about now is is that recent like it

isn’t even impressed I was going to say

hot off the press but it isn’t even

gotten depressed yet right we’re just

we’re just trying to get the information

out as quickly as we possibly can

without jeopardizing our position to our

ability to publish the work at a later

date let’s talk about the meta-analysis

you already heard earlier today from

Shane about Cochrane reviews let me tell

you a meta-analysis is probably the

biggest idea in the last hundred years

meta analyses have saved more lives than

people

we’ll meet in your entire lifetime what

amount meta-analysis does is it takes a

whole bunch of different studies yeah

that read that meet a certain level of

rigor it pulls them all together as if

they were a single study and now you’ve

got much more statistical power yeah now

you can get much stronger much more

significant correlations and so that’s

what you do with the meta-analysis so we

did a meta-analysis on all of the

research that was done we started out we

want to find all the research that was

done in Canada all the credible research

with at least the treatment and control

group we found none so then we said okay

well lets relax our eligibility criteria

and let’s do treatment and comparison

group we found none lots pretest

post-test but now we’re getting too low

in the scale in terms of what would

qualify as evidence for us so then we

said okay there’s no Canadian work

there’s some really good work done in

the US but no Canadian work so let’s do

the whole rest of the world published in

English except for the u.s. because that

works already been done most notably by

baker and colleagues from harvard and

these are the results that we got you

can save 14 to thirty-six percent

absenteeism if you have a wellness

program we looked at some 504 papers you

know how many we got that were rigorous

enough we could actually use in our

meta-analysis yeah for I was so

depressed yeah I remember walking into

me I says we got four papers and one of

my colleagues is on the research team

professor Greg is eric said you know

what he’s a he’s a health economist he

said my space for is good and I said

excellent we’ll go for it so we did

before these are the results that we’ve

got you can save one point five to one

point seven days worth of absenteeism on

average if you put in a workplace

wellness program what that means for

point six billion dollars in absenteeism

alone if you put in a wellness program

now there’s another thing to be thinking

about in terms of absence when we’re

talking about absence what they’re

calculating is what we’re paying the

employee for doing no work because

they’re not here the true value of that

employee is their productive value

what’s the multiple the reason they’re

paying you 20 bucks an hour is because

you’re worth 50 so that’s the number you

should be going for ya so now do a

multiple on that 3.6 billion you can see

what absenteeism is costing the Canadian

economy every year and that’s just

absent kids never mind all the other

human costs okay so that that was the

start in absenteeism was all we could

talk about all of those studies all over

the world and the only conclusion we

could come to for which we had data was

about absenteeism nothing about reduced

drug costs nothing about improved health

etc etc so obviously there was room for

our study here’s what our study looks

like we have a treatment group and the

treatment group and the control groups

are both exactly the same company but

they’re geographically distinct so the

treatment group is in one building in

one city the control group is the same

company but in another building in

another city or maybe they’re out in the

field and the reason why we did this

because we want to control for a host of

variables we want to control for the

policy space some organizational culture

the suppliers the buyers the industry

right Ronnie belt because in the end we

want to compare the treatment group to

the control group and we want to be able

to say with some kind of certainty that

the difference we’re seeing is not a

function of things outside of the

organization but they’re a function of

the wellness program itself and that’s

important to be able to do that and

frankly that hasn’t been done before so

we actually have our control groups

divided in two we’ve got one group of

controls get the survey yeah because we

want to compare the treatment control

groups so we need to survey data the

other set of control groups has the

survey as well as biometric screening

clinics now we know that by surveying

people and especially by giving them

biometric screening clinics we are

shrinking that magnitude of effect right

between the treatment group in the

control group why because if

you do anything for your people they

will respond positively that’s called

business we call that the Hawthorne

effect right and it’s from a general

electric study where they turned up the

lights to see if employees would work

harder and they did they thought wow

this is really cool let’s go write it up

so they turned the lights down as they

left and guess what people work harder

it had nothing to do with the lights it

was the fact that you actually did

something for your people all right

that’s what makes a difference so we

know that people respond right to being

serving so just by surveying them just

by giving them biometric screening

clinics we knew we would be changing

their behaviors and by the way we

purposely change some behaviors so for

example we had people in a control group

where we had them at the biometric

screening clinic and we had to say to

them look we are not doing a diagnosis

it was a registered nurse that was

actually doing the clinic we’re not

doing a diagnosis but you know take this

piece of paper take these numbers and

please please please go see your dog so

we were already changing people’s health

behaviors well frankly that was the

other thing to do and you all would have

done the sandwich err this is what the

study looks like across Canada we had

sadly nobody from Eastern Canada but we

had all the other problems as

represented and the topography actually

represents the number of participants we

had we had six companies 28 says sites

some 840 people participate actually 104

actually signed consent forms we had a

really good selection of industries we

had a really good selection of job

categories so we had managers executives

had sales people at cetera et cetera so

this isn’t purely representative of the

of a Canadian it would if it was a

randomized control trial it would be

much more representative of Canada but

we’re pretty close we’re pretty close

we’re pretty close in terms of age we’re

pretty close in terms of body mass index

for example so it’s reasonable and we’re

pretty happy with it and a fairly

confident that our results will be

reasonably generalizable certainly in a

Canadian context

one of the things that we developed as

part of the Wellness Program is we

develop this index and on the far

right-hand side we have a whole series

of survey question items that feed into

all of these all of these sub components

now the survey questions that feed into

those sub components are all behavioral

questions not perception questions and

that’s really important and that makes a

difference because we ran the

correlations between people’s

perceptions of their health and the

numbers that we got from the biometric

screening and there’s zero correlation

zero correlation people’s perceptions of

themselves aren’t the same as themselves

I mean my perception of myself when I

look in the mirror I love to cycle yeah

so when I look in a mammal by the way

middle-aged man and like her yeah okay

so and I know you’re all picture get

your mind right um so I look in the

mirror and I see Chris Froome right the

winner of the Tour de France or rider

hey Joe doll you know the Canadian new

one the 0 to tell you a couple years ago

when you guys look at me you probably

see an old guy yeah okay so perception

is totally different from the reality

and so that’s exactly what we found with

people’s perceptions of their help now

all of these sub components feed into

these these components here and these

components are all waited from the

literature so forty-four percent is for

culture and engagement 22% for stress

and by the way when when executives are

surveyed about the most important

elements in their in their business they

talk about engagement they talk about

stress yeah so it’s no wonder that these

these know

came up the way they did and then based

on this waiting they all feed into this

organizational wellness index reason we

developed this index is so that people

could see where they stood at one point

in time with your organization what

their score was if you like report card

and then they could do it again six

months later or a year later yeah they

can see whether they’re improving or

whether they’re or whether they’re not

and be able to take remedial action so

I’m going to talk to you a little bit

about some of the results from this from

this wellness index and then I’m going

to talk about a couple of the things

that we’ve got come out of the come out

of the research so far this is what

we’ve got so far this is wellness index

stuff and if you look at the overall

wellness index yeah this is the

treatment group six point eight points

improvement this is the control group

2.7 now remember both of those control

groups are actually increased because

we’re surveying and especially for the

ones that got both the survey and the

biometric screening there’s a lot of

people change their change their

behaviors because because they got

screened but even if that wasn’t the

case this is Tony yeah let’s look at

some of these other numbers some of the

stuff we know about addiction alcohol

and tobacco for example we heard this

morning already yeah very difficult to

change those and this was a two year

study and we saw zero improvement in the

in the treatment group and a little bit

of a decrease in the in the control

group if we look at stress that’s pretty

nice we were pretty happy to see that

yeah that is they that is a significant

that’s a improvement over the control

group if you look over here culture and

engagement nutrition basically about the

same I mean everybody’s being bombarded

I mean Bacon’s not good for you know

it’s not good for you don’t drink too

much water okay so you know we’re

bombarded with nutrition so it’s no

wonder that these two are the same but

look at this increase in physical

activity I get all goosebump like when I

see that that is absolutely remarkable

one of the things that we know is the

very famous study by booth at all they

claim that the sink

most important intervention they can

think of to improve some 17 health risk

factors is exercise you’ve all heard of

sitting disease we are which is becoming

a really popular now you’re not supposed

to sit more than more than an hour

without getting up and moving around

yeah well that’s Wow look at the impact

we’re having here early indications this

is this is looking this is looking

pretty nice in terms of health and

remember you have to have a health case

and a business case I feel so sorry for

people who want to get a workplace

wellness program in their organization

whether it’s a business or a not for

profit or government department or

whatever because they got a tough road

to hoe you have to walk in and say okay

it’s going to improve people’s health

yeah and then the chief finance officer

says but will there be a return on

investment or is this going to cost

where is the evidence that it works and

how much is this going to cost us and

right now frankly as you heard earlier

there is no evidence so we’re hoping

that some of the evidence that we’re

producing here will help people as they

go into into the the boardrooms for that

critical meeting with finance officer to

say you know what known is it better for

people’s health business case to so this

is a good argument for that for the

health case and we’ve seen that there is

a good argument for the business case

just from the savings in absenteeism

alone this is a little bit small for you

to read but there’s a couple things I

want to flag up for you here number one

is the perception of a lack of healthy

food choices that’s come down by six

points lack of knowledge has come down

you can read as well as I can’t 7.8

points8 points the excuses are falling

away over two years yeah and so people

are getting more information they’re

becoming more motivated and there’s one

other really interesting finding here

that we hadn’t hadn’t expected that’s

this one it’s going the wrong way after

two years

yeah the top line is baseline the next

line is two years later and look at that

worst by six points and that’s lack of

support at home so we thought about that

for a while and we thought you know what

that actually makes sense his dad’s at

work and he’s getting some some

information about health and he comes

home and he says kids no macaroni cheese

and hotdogs tonight we have a fish in a

salad yeah you’re going to get pushed

back at home yeah when you’re starting

to change habits and so if we want

workplace wellness programs to be

successful when we implement them not

only do we have to do all of the things

that we know we need to do about any

kind of a change then get management on

board set up the processes make sure the

structures right etc etc etc but we’ve

got to make sure we help our employees

understand how to deal with their

families because what we want we really

really want it want wellness to help the

family help the employee we want to go

back and feed into their families and

into our communities if we can do that

then we’re on to something my message

today is that wellness works it’s good

for people it’s good for business it’s

good for our communities it’s good for

our health budgets it’s good for

population health it’s good for

government this is win win wellness is

an idea worth spreading [Applause]

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