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Tea as a Tool in Business | Jasmine Huang | TEDxPuxi


[Music]
five years ago why star this agency with
my pinna spanner we wanted to do
something different in this marquee when
is that we only have one full-time staff
one tiny table no business no client at
all now we have a team around 30 people
and the growing business many people ask
me what’s a key to a sustainable
long-term business success and my answer
will be a new leadership style
transformation that I have discovered
from tea ceremony
yes the Chinese tea ceremony practice is
not only my secret to the penis success
but also my personal transformation from
a dragon lady to a tea lady don’t get me
wrong there is nothing wrong being
dragon lady fierce successful I was
obsessed to be independent and strong
since I was very very young I grew up in
a single-parent family which is very
rare in late 70s in China last century
I even got bullied in school because of
that by never shower to use my dad is a
very tough debt he always treats me like
a boy hey boy that’s how he called me
then he never had me know even the time
when he sent me to the airport why come
to Shanghai for my university study all
those Chao who experienced and have been
living on my own since 18 make me even
tougher
I studied what has a assistant producer
since I was 18
as the only girl in the production crew
you can imagine I had to limited my
water consumption just in case there is
any inconvenience if we are traveling to
the rural area of the big mountains by
age
22 I already started managing two
offices Shanghai and the Beijing for
big-budget TV production many of my
clients and my ex-colleague used to call
me a hawk or dragon lady
yes actually I was born in the year of
Dragon I did not understand how much my
strong personality will impair on the
business five years ago when I started
agency I won the success so badly I went
for every possible projects with full
passion and the very strong will I can
do this working with more than 100 hours
awake 24 hours on the phone ready to fly
to anywhere to meet possible clients it
worked
The Pianist start to pick up with is
some pretty amazing campaigns but soon
followed by some crisis with people and
the relationship management as a female
business funder I won the control and
the respect so much
I saw the Western leadership star is the
most effective one because that’s why I
have been learned in nearly 13 years
Capri life thinking back just way too
straightforward and the mission driven I
paid the price to major clients decided
to end the working relationship with my
agency even worse some pioneer team
member start to resigned because I was
expecting everyone working as the same
long hours as I did and I got very upset
if they did not follow my instruction
carefully or closely that’s the age of
crashing down that was the moment I
start to think very carefully about my
very own leadership style and my very
own people management skill luckily I
find the tea ceremony
it taught me softness patient and
respect my journey was tea ceremony also
style my personal Transpo
Meishan that was a beautiful autumn
afternoon I was invited to a tea
ceremony the first thing I have been
asked to do is to switch off my phone
I was nervous and the follow the
instruction very unwillingly the tea
master was Miss young she’s at her 70
she has been practiced tea for over 15
years
she was graceful and calm she mustering
the table without being too busy or too
losing the concho all her focus is on
the tea and on the cast she answer all
the lousy questions from in experience
the cast on the tea table the
conversation just flow yes how did the
first sip taste I could literally feel a
flower booming in my mouth a puny it
brings all the lost sense back to me
again I feel alive until end of the tea
ceremony I nearly forgot my phone of
course the sky did not fall and the
penis did not go wrong the tea master is
another type of role model for me
respectful patient giving our new
experience without losing the concho
idea just spark I immediately go into
the research and start my own study on
tea ceremony and the soon apply to my
very own style of leadership the tea
ceremony is the Chinese racial rachel of
preparing serving and drinking tea it’s
not only about the tea water
tashi it’s about the whole process and
the other relationship involved so let’s
take a look the Chinese character of tea
water charge and see how did I
translate into the penis context there
are in fact three elements in the
character of cha T touted ho gen and the
MU so the title basically means the
nature it also means the penis
environment we are in people at the key
they are me as the tea master as the
leader
my team my clients everyone actually
involved in the penis relation the MU
means the place he also symbolized the
tea table we are all sitting together
has also symbolized the same boat the
same direction we are going to the water
is very important it brings out the
beauty of the tea
he also means all the communication
there kind of float among of us so
inspired by the tea ceremony my own
leadership style there have discovered
true tea ceremony is to repeal the
relationship with myself with my team
and with my client so the first thing I
have learnt true tea ceremony is to be
patient and to focus on the key in the
tea ceremony the tea is the key not a
beautiful dress or how expensive the
teapot is I have to make sure I am in a
very healthy and good day of mine in
order to bring out the best of others I
cannot drink just void water I can only
appreciate the beauty of the tea through
the whole process it’s the same as a
enterpreneurship journey it’s not 100
meter rush it’s a marathon the time will
bring out the beauty of the tea you will
also bring our why I’m doing so well
only well I’m comfortable with why I’m
doing while I’m kissing for
the leadership is meaningful with simply
one tea ceremony every day I start to
have very honest conversation with
myself even with my own fair to accept
the imperfection to think about how to
nurture my team to lesson more
I’m the tea master of my own just like
you are the tea master of your own life
so be patient and always focus on the
key is my first sending in those hottest
situation how many of you will say yes
to it how many of you were quickly post
let yourself out of that situation and
the go back again with so much more
positive solutions tea has taught me how
to use the softest way to handle the
hardest challenge to the second thing I
have learned from tea ceremony is to be
optimistic and to respec in the form of
tea ceremony there are continually five
pause in order to bring out the whole
essence of the tea for everyone to enjoy
if the first pour goes wrong there is no
return back what you can do is only and
try your best to make the next pour
taste better how do you step precious
two to three minutes for the water to
boil for me as a tea master to count
down how all my emotions not jump on our
emotional spring ball tea lady that’s
how they call me nowadays I’m more
conscious on the team dynamic rather
than only on their business performance
two months ago one of the senior member
wanted to quit bouquet
very unhappy face I cannot see one
single word so I said to her yes let’s
have a cup of tea we drink the tea
quietly a 7:00 p.m. in a blue Monday
evening when the street lines start to
have a reflection on the window by end
of the tea ceremony tears come down on
her face and I just hug her tightly to
give her all my sincerity pleasing she
finally start to talk her real issues I
was happy for her that she finally
opened up although it really took me a
while to accept that she is living’ of
cosmos of us no parity patcher
doesn’t take her paw in fact today she’s
sitting here together with you all of
you to show her support for me as a tea
master I have to accept people like my
tea or dislike it if they are choosing
to leave no matter whether my clients or
my staff I have to stay I have to accept
it there and make even pepper – pepper
Asian for the next one to come so just
be optimistic and embrace the change and
respect that as my second only from the
tea ceremony the third thing I have
learned true tea ceremony is to have a
real connection to make friends
well I’m preparing the tea I always
imagined I’m the tea leaves in the
teapot is the water – ha is the pouring
– hush am i enjoying the tea are you
enjoying the tea
there is a sense of connection and sense
of ice counter here everyone needs to be
treated equally on the tea table I have
to make sure the tea tastes the same for
me for you the same temperature the same
volume the same taste we can only share
this moment when we are together sitting
here on the tea table we can’t drink the
tea over phone can we the smartphone
does make people feel they are
counseling they are managing they are
connected but it doesn’t a tea ceremony
does it I have a client from Sweden at
the beginning of this business we never
met all the conversation were done email
Skype with the project move out we start
to have a disagreement none of us likes
atonality in the email so we agree a
face-to-face meeting to set her down
things there was a winter morning heavy
ring they did not show up on time my
team were anxious at gathering everyone
in the big conference room asked
everyone to put a smile on it let’s face
it together half an hour later are all
gentlemanly the team appeared with a cup
of coffee in hands before little based
on looking at the tea ceremony setting
instead of projection computer the usual
presentation style I welcome them and
the giving them frequent cup of tea the
gentleman pushed the coffee cup aside
start to drink a smile soon appear on
his face I sincerely express my
willingness of a partnership by
delivering this
ceremony the meeting went well be left
happily my team also feel relieved but
surprisely the old gentleman come back
five hours later through semi-nice
wrapped swiss chocolate and the nub lead
notes but thank me for the great taste
of Chinese culture we travel nearly half
of the city from Putin to pushy in
Friday afternoon the rush hour like now
the penis and the partnership come
stronger stronger year a year I came
friend
I came friendship before penis yes he
taught me we all know penis were is not
an easy place to be being strong being
tough sometimes is not a best way with
more respect to people around me was
more patient on everything I achieve
more the Chinese origin and the finest
child Chinese tea culture has gave me
the wisdom to rejuvenate the
relationship with myself with other
business relations the transformation
from my dragon lady to a tea lady is in
and a young exploring is absolutely ok
if you are going to try the way another
is about to find out what works for you
the best with more than 4 years practice
with Chinese tea ceremony I have
discovered my own star of leadership off
by saying yes let’s have a cup of tea I
can be still a successful business
leader also I don’t being earning
typical bitter for you too you don’t
need to follow and
a certain style of leadership from
Anning textbook pre one on your own
thanks for listening CG and Amanda
linking thank you very much thank you
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