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Job Ready Score | Michael Miller | TEDxCountyLineRoad


[Music]

congratulations you are the probe you

are the manager of a manufacturing

company that is doing very very well

your product is up it’s selling

exceptionally you’re breaking sales

records the money is pouring in things

are going well enough that you’ve

decided to start a new product line so

you’ve secured your space you’ve secured

your funding your machines are here and

installed and ready to go and now it’s

time to get that most important of

resources people so like any good hiring

manager you post your job on line

probably on multiple websites and here’s

the result a large pool of job

applicants now some of these are going

to be casual applicants just people who

throw the resume at any old job that’s

within 5 miles of their home they’re not

very serious about the job they probably

didn’t even read the Job Description

these are not the people you’re looking

for and some of these are going to be

very real players folks with the skills

the capacity to make a difference in

your manufacturing company the question

becomes how do we separate the wheat

from the chaff how do we find those who

are severely qualified incredibly

qualified who will make the difference

versus those who wouldn’t and so you sit

down with your team and you establish a

list of criteria for the job candidates

that you would like to review this is

the traditional way of going about

things because you do not have the job

ready score and so you come up with this

list of criteria you enter it into a

computer somewhere and now you have with

an applicant tracking system narrowed

down these resumes to just two you’ve

identified these two people based on

keywords that are on their resume that

are going to show that yes they have

what it takes to work at your company

the problem is the objective data that

comes on a resume has nothing to do with

what you

I talked about as an HR team we want an

employee who shows up on time who is

drug-free an employee who knows how to

work and work hard good work ethic a

communicator those kind of things none

of that is evaluated on a resume none of

it is apparent and yet you’re evaluating

these folks based just on a resume it’s

an antiquated system but having no

alternative you push ahead and so we

review the objective data that’s

available to us meet your two candidates

Moe and Joe now Moe as he has a two-year

degree his GPA not so strong his

experience though is is exactly what

you’re looking for he has ten years of

experience in a manufacturing

environment very similar to your plant

his references are okay and he took your

pre-employment examination and he did

pass it but he just passed it then we

have Joe now Joe has a four year degree

a little more attractive yes and his GPA

was stellar throughout college his

experience though is lacking

he had an externship during one of his

semesters at college and he’s been on

his current job at a competitor for

about six to nine months his references

were pretty strong and when you gave him

your pre-employment examination he did

absolutely fabulous knocked it out of

the park very good job so the question

becomes who do we hire Moe or Joe but

the data that we have available shows us

nothing again about that criteria that

we called a good worker and so I’ll put

the question to you raise your hand if

you would hire moe

raise your hand if you would hire Joe

almost evenly divided interesting so

this is the traditional recruiting model

what we want to change is a measurement

of what actually matters for job

preparation for a candidate and so

here’s a glance of what we’re talking

about with the job ready score now

looking at these same two candidates Moe

and Joe we find that Moe is an

exceptional critical thinker he is a

leader he has personal accountability

he’s going to show up to work on time

drug-free and ready to get the

job done his technical skills and

certifications are about equal with Jose

his practical experience we already knew

was higher we didn’t know that he was

such a good communicator it turns out

that Moe is the candidate candidate of

choice but it has nothing to do with

what was on his resume these are six

categories out of 14 that we have

identified as being attractive to

employers as indicators or predictors of

a person’s preparedness for work and so

we want to measure folks by these 14

categories and so if you’re an employer

here you’re saying great that sounds

wonderful

you may know that turnover costs United

States businesses billions and billions

of dollars we are not doing this well so

if you can do it Mike that’s fantastic I

will buy that test but here’s the

difference the job ready score is not a

test my idea is a measurement tool

similar to a credit score a system that

evaluates people based on years of

experiencing different activities

different experiences different

accomplishments as a predictor using

deep dive data a predictor of a person’s

job preparedness these 14 categories

were identified through a body of

existing research as well as input from

industry leaders employers human

resource professionals and educators now

looking at these 14 categories I asked

the question how can a person experience

or gain mastery in each of these 14 over

a lifetime and that question is what led

us to the heart of the job ready score

which is an algorithm so by asking what

activities experiences accomplishments

will move a person closer to mastery of

each of these 14 we came up with a list

and the list is hundreds and hundreds

and hundreds of activities long now we

take that list and we weigh each

activity one against another using input

from these human resource professionals

these industry leaders these employers

and educators and by weighing those we

have a dynamic algorithm that is updated

over time but the list of activities is

something that will then publish on the

Internet and make it absolutely

transparent so imagine this you’re a

high school student you sit down with

your adviser and you look at the

job-ready score list of activities

accomplishments and experiences and you

map out your own education to maximize

your score and to prepare you best to

enter the work environment you become

the master of your own destiny because

you are planning out your own education

that continues on into college as well

you are then given a profile online so

you have a digital key to this profile

you’re able to hand this out to an

employer a potential employer and so

this employer is able to look at your

job ready score and not only see your

overall score like a credit score but

rather is able to customize what

categories and what subcategories are

most important in that employers

environment then we’re able to take

objective data attained over years of a

person’s life based on their experiences

their activities and their

accomplishments and best predict if they

will be prepared for work so this is how

the job ready score works and it becomes

something of equality because by

publishing this transparently the kid in

the college I’m sorry the kid in the

high school that’s underperforming not

graduating a huge percentage of their

student populace and struggling to get

through has the same opportunity to

control his or her own destiny as the

person in the private expensive school

this becomes very personal to me because

of my own experience of having a

non-traditional resume I was a pastor

for nine years when it came time for me

to leave ministry

I took my religious studies degree in my

nine years of experience in a church and

I went to find a job

and we’d do a new community and I

started applying online had no luck at

all

finally frustrated I moved ahead of my

family and said I’m going to get a job

and I began a marathon I put on my shirt

and tie and I hit the streets I applied

at 64 different businesses in seven

different cities including three jewelry

stores to eyewear stores and a Taco Bell

and couldn’t get a job after 63 knows

number 64 was the lucky one and I it was

a car dealership and I think I got the

job because while sitting waiting for

but the yes was for a 100% Commission

job selling Chevrolet’s new and used 7

weeks later I left training pay early

and my first and only full month at that

dealership I was the number 2 salesman

for new Chevy’s now why if I had what it

took why oh why did 63 companies say no

not going to take a risk on you it’s

because they did not have the empirical

data that backed up my position that I

am a leader that I have experienced

answering to a board and budgeting and

leading volunteers which is not the

easiest job in the world growing a

church I could not empirically show that

I have what it takes to make a

difference in a company until I

succeeded in sales which led to a new

opportunity to a new opportunity to a

new opportunity where I am now I wish I

would have had this and so I decided to

build it we looked at that original list

of job applicants you had identified to

through your computer system that would

fit the bill using the job ready score

we actually find that there are six

additional candidates who are ready to

start a job right now

in another eight that with a little bit

of training could be there someday soon

let me introduce you to two of them

here’s Mary and Jerry now mary went to

college four-year degree her senior year

of college she was married and decided

to start a family and she made the

decision that she wanted to stay at home

and raise her kids now it’s 20 years

later she’s an empty nester and she is

ready to go into a career job but she

hasn’t had one for 20 years so your

recruiters threw out her resume but what

do we know about Mary by looking at the

job rate score we she we see that she is

a critical thinker with high personal

accountability that she is a leader in

her community and strong communicator

now she also has spent time as the head

of the PTA she served for four years on

the board of a nonprofit organization

making a difference in young people’s

lives and she managed a fundraising

event annually for three years a major

endeavor but none of that mattered on

the resume because it didn’t match the

criteria that you had in your computer

and so you never saw her resume Jerry is

another story that hits close to my

heart

now Jerry went to a high school with a

62 percent pass rate or graduation rate

of its student populous urban high

school he didn’t have a lot of money his

family grew up without and college was

not an option financially for him so

upon graduation from high school he went

and worked in retail for seven years

while taking care of his brother and

sister his little brother and sister

Jerry has picked up skills that will be

very very valuable to your company but

because of his non-traditional resume

you will never consider him the

difference that this makes not only for

employers

but for breaking the cycle of poverty by

bringing equality and opportunity to

people everywhere from all walks of life

is powerful

people have been asking employers have

been asking for years where has the

talent gone maybe it’s right here thank

you [Applause]

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