is possible right
although when most people look at this
question they start thinking of how they
can do it so before I get there right
how about we also talk about making
things possible because not everything
is possible today right can we see the
same stuff differently what does it take
to see the same stuff differently okay
so like I said right most people when
they think of possibilities and then you
think of well I am the one who’s
thinking so they think can I do this
okay
let me think what all can I do because
you know that has to be a set and then
you figure out whether or not can I do
this whether this is part of your set of
things you can do okay well that doesn’t
always help right so then certain people
who are slightly more evolved right for
more risk takers think okay can I learn
to do this like there’s already one step
in the right direction so I can’t do it
today can I learn to do this okay what
if no one you know has ever done it
before right that then becomes a mental
block which you need to somehow get rid
of okay so I’ll give an example when I
came back to India after seven years in
the US and my family’s in Delhi so I
lived with them first I was scared and
they were scared in suddenly the curfew
started and you know I’m used to kind of
living independently and suddenly you
come back to your house and you’re
moment are like be in you know be back
by 10:00 p.m. max because it’s Delhi in
safety and everything right so so this
is the question I asked myself and I
figured out I should start doing Krav
Maga which is an Israeli combat martial
art which really hurts other people if
you learn to do it well right okay guess
what the first answer from my parents
was yep a girl over here
so are you crazy right oh she’s become
too American and and I wondered why
trying to do something crazy meant well
she just came back she’s become too
American she’s gone mad
right anyway when I finally was able to
so three months in
let’s just say the guys that glass did
not like me and they got hurt a lot
right so anyway but even today right
unless I actually start showing it to
people in action they won’t believe it
and the very first thing I want to tell
you is but that’s not possible and
you’re tiny
what if no one has done it before right
so at least you know for the for the
fighting thing you can look at a whole
bunch of role models you can google
people and you’re like well okay take
aha someone in the world has done it
not too bad right what if no one’s ever
done it so leave us few examples red
note how you should start thinking
through it and recognize those mental
blocks and then try and remove them okay
so and also right I think the pattern
you’re going to see is I believe while
self-learning people while people who
want to learn are already better than
people who think that’s it and their
current status quo is what they’re
always going to be don’t try to learn so
much that you forget to lead riot pick
is again what if you want to do
something which no one’s ever done so I
won’t go into the story but I was 14 I
was in 11th grade and I was in the
science dream and suddenly after a year
when I had come to twelfth I wanted to
drop chemistry because I want to take up
another subject let’s just say that’s
possible and no one’s told anybody and
it’s been 10 years already since I did
that rights as a 14 year old you can you
know if you if you’re annoyed enough you
can go through CVS these rules and you
can really figure out the whole stream
concept and these boxes and constraints
are what are imposed by us on ourselves
right it’s not it’s nothing integral to
the system right so okay here’s another
thing right so again and I’ll talk about
this in two contexts yourself your life
and let’s say I’m running a startup as
well a startups life and how it plans
and problem solves and dreams and what
it sets as the bar for itself so let’s
say there’s a status quo right and a
whole bunch of the other colors are
other people or other startups it’s very
analogous and there are different places
if you start benchmarking yourself to
them if you think by analogy you want to
be where the dotted line is and you
always talk in a rat race right just be
free of that right because there is a
possibility of being so much more Beyond
and again later we’ll cover what makes
us do that but the point is if you can
think of there don’t limit don’t sell
limit because there’s no point on that
okay
so this was a question we had to ask
right can we change banking and to be
very or is the first time a co-founder
and I had coffee he was the one again
cut it to him who who thought of this
question and I was like are you retarded
right this is just it’s too big award
it’s too big a sector it’s too big a
system it’s doing grain the system you
don’t just start and say can I change
banking although again the question
asked is half the battle one you’ll
figure out the answers right I’ll walk
you through again ask the question then
what okay so we have to say okay can we
change lending right now again if you
believe the PR hype in the sector it’s
all about well you need to risk assess
people because banks and traditional
financial institutions don’t even begin
to think of risk assessing the 1.3
billion minus 3 crore because they are
too different and they need different
mechanisms to solve that problem for
them ok and again you know using
buzzwords someone will say ok well you
could use technology you could use data
and both have limitations if you only
think of that as your solution space so
second thing right widen your solution
space massively do that divergent
thinking right you’ll converge later
you’ll focus later but at the start
don’t limit anything so widen your
solution space we can use product we can
use partnerships we can do collections
differently we can do acquisition
differently we can reimagine what the
word lending means it no longer means a
home loan car loan and the court was
alone go learn oh yeah right it means a
redistribution of wealth between two
parties one had more one had less one
you added value to the other person got
interested so win
if the reason countries grow their GDP
that’s what lending is in Bangalore the
fact that we need rent deposits for ten
months
security deposits on rentals for ten
months and everybody I know there is
crumbling around to gather that money
could that be a loan product right can
you design things because your customer
first and you should be looking at when
do people need money and what’s the
easiest way to if they deserve it get
them that right and then of course
collected back ok see the problem
differently that’s another one right
what do I mean by that I have to start
recruiting for the startup right guess
what
lending is so similar to recruiting
quick show of hands as to who sees that
or who can kind of sort of seed
equivalency okay wonderful
in both you’re betting on people you’re
evaluating them you’re figuring out how
to evaluate them faster they could be an
idiot on paper and a wonderful person or
vice versa
they could turn out to be a bad
investment in a bad debt and you’re
doing it repeatedly and you get better
with practice and there’s a feedback
loop so yes there is data involved their
resume and what you ask them through
written answers but that’s not enough
because the human touch is needed and
you still figure out every single day
what’s the best way of combining both to
do it better every day right you’re
betting on people you’re betting on
their potential guess what in recruiting
you are betting not just in their past
but on their future you are betting on
what they can change and evolve to be at
your company not just okay take care
you’ve done this before do the exact
same shitty or be boring right you’re
figuring out if you can be their first
director for a different genre or their
first director period if they’re
freshers you don’t want to be the 20th
director who gives them the same Rome
Khan movie just because they got stuck
in that rut and that’s the similarity
over you’re right
okay by the way we didn’t stop there
right so okay can we change recruiting
in India you know start up you have
hashtag starter problems you have no
money and everybody starts telling you
well this is India worst words possible
because people use it on
self-deprecating way but okay this is
India people you are don’t care about
Aesop’s people you are care about that
plus 50% industry hi extender day it’s
you know you’re coming from the Sirius D
company you’re coming from an MNC you’re
coming to a start-up and you roll it
what impact would matter and someone has
the audacity to sit in front of you and
say plus 30% height but industry
standard right and you still figure out
how on earth to get through another
thing right our biggest cause of
attrition I’m sorry
parents who tell their children you need
MBAs even though most MBAs are framework
schools and you’re going to learn more
at a rocket ship startup which is going
to grow 100x in the next two years time
by going and doing an MBA the amount of
parents I have to count them on the
phone and I can only stop 30% of the
attrition so for the other 70% still go
why because parents right okay all right
here’s the thing though both lending and
recruiting you have to simultaneously do
two things have this beautiful
unparalleled belief in the beauty of
people in the beauty of the fact that if
you just get out of their way and they
get out of their own way they want to
learn they want to be better they want
to evolve they want to do more and be
more in their life but with that you
have to be massively paranoid trust but
verify right and I actually was better
at the first in a second and I have
needed to check myself as well because
irrespective of all the beauty people do
cheat you and do fraud you and do lie
about everything possible and somehow
you’re still stuck doing both every
single day because the latter life’s too
cynical
and I am NOT signing up for that and the
former well you get burned and then the
world is telling you and waiting every
single day just to tell you you were
for believing in people in lending or
recruiting I see you have to do both
okay now again the pattern you’re right
why are people thinking 10x so we
covered the first part because you can
because why not right because life is so
much better that way because you’re
revolving every day but here’s the
reality the most affordable luxury of a
lala land to go through that
problem-solving doubt most of us do it
because we’re fighting for survival why
do startups think 10x why why startups
because you’re fighting for survival who
among you has climbed a tree raise your
hands oh damn wonderful ok if a lion was
standing in front of you would you climb
a tree which is nearby raise your hands
whoever is not raising your hand right
now I am very concerned right come on
basic survival instinct we’re all born
with that you’re fighting for survival a
lion is in front of you and you climbed
a tree and the second your brain can go
there the second you know that is what
you will do create you cross another
mental block already why are we a
judgmental society why are we trying to
behavior assess why can’t you behavior
change bungler what about behavior
change and yes they hated it until they
got some perspective but guess what just
like your body which is a muscle the
more you inflict on it the more it grows
after pain same with your mind are you
ready for that infliction of pain though
and are you willing to thank those
people who do that for you right
adversity can be your biggest strength
because one day you keep walking you
keep walking you keep working one day
you will be better right it adding to
yourself you’re not doing anybody else a
favor but they are doing one to you do
you just have the sense to see that ok
it is about reframing right ok now last
thing so there’s three buckets a B and C
how many of you have ever been in a and
by the world I mean really any other
boss in the world but yourself where
someone else
ever said or showed you that it was
possible and you thought or said it
wasn’t ever even once in your life okay
exactly right so guess what by the way
sound that crazy person who gives people
feedback in interviews because if the
Nagin if I either say yes or a end up
giving them feedback rate 20 extra
minutes sometimes they don’t like it
though okay
um so there was a guy who was very bad
at one skill where you really wanted to
be and I said okay you know what go
become hundred X better in four months
and then let’s talk again and keep in
touch so he was in bucket a guess what
bucket in bucket B is really easy right
is it easier is it not the world is
already saying it’s possible so all you
have to do is be like yeah I just my
comfort zone yeah I’m scared yeah I
don’t know how to do this but someone
else is saying it okay fine just move
just it sits right there just shift a
little bit okay all right so so finally
after five minutes of convincing he
shifted right because I showed them
three buckets now guess what B to C is
harder but we could take it on our ego
to it okay
so suddenly you’re saying it’s possible
guess what your brain already believes
it the second you say it’s possible you
figure you’ve print your mind into at
least starting to think that it’s
possible okay now what now it believes
it it is a little bit great now enter
see the world is saying is not possible
so I actually react on him but I was
like well at first I had to convince him
first 15 minutes you can do this here
are ways you can do this last five
minutes yeah I don’t think you can do it
right hundred X in four months that’s a
very very big improvement guess what
bucket C is entrepreneurship well
they’re saying it’s not possible and
you’re the one who’s taking it in your
ego and thinking it is so can you change
every day to become a better version of
yourself to be more built for success
it’s not about the I sincerely believe
right life is not about finding
ourselves even though our generation the
millennial one thinks that’s what life
is about why don’t we create ourselves
every single data it’s given the
dichotomy between
should I change I be myself create a
whole new you [Applause]