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Biases: Human and Artificial | Galina Shubina | TEDxKTH


oh it’s a lovely darkness I see over

here hi i would like to start by doing a

little a five second experiment i would

like for you to imagine a person in

front of you this person is an american

professor of computer science one two

three four five now i would like those

of you who imagine the men to raise your

hands yeah that’s the majority i think

and those of you who imagine the woman

please raise your hands i see a few

hands up that’s pretty awesome and you

just demonstrated this marvelous ability

of a human brain to take five words and

then imagine a complete person in front

of you so your brain has accumulated

over the years a large amount of data

and it just so happened that the

majority of the professors that we had

an engineering were probably men and

when you look at the names of the

textbooks which we studied there were

also probably men and this is why when

you try to generalize and the your brain

generalizes in this particular way you

imagine a male professor of computer

science and now I get slides which are

right and i just wanted to show my two

favorite of professors of computer

science and on your left this is an

elysian scale so she is a professor of

cryptology at Brown University and on

the left is an room face ski so she’s a

professor at University of Massachusetts

she’s ahead of the natural language

processing lab and they actually both

American but they’re naturalized

citizens which has to say like me they

came with their parents from Soviet

Union so a bit of an aunty stereotype if

you will so let’s take another example

it’s the first day of Swedish school a

woman comes to pick up her children

she’s in her late thirties she has black

hair she speaks English with a funny

accent the children she’s picking up

speak perfect Swedish if you’re a

teacher to assume she’s a nanny or

mother and turns out if you’re a teacher

you assume she’s a nanny

yeah and this woman is actually me and

that’s me in September picking up my

children from school and being a bit

surprised by this kind of categorization

but that’s yet another ability of our

marvelous ability of our human brains to

take a situation to take this fairly

complex person working in and to reduce

this person to to a few simple

the interesting thing is that it’s an

evolutionary characteristic so it used

to be very helpful for our caveman

ancestors to be able to see a person or

evaluate a situation super super quickly

and to decide whether it’s dangerous or

not but these days especially in

developed countries this is not

particularly helpful in fact a little

bit the reverse in some of the cases so

my nanny example is pretty benign but

let’s consider another example it’s 2014

12 year old kid is playing at a

playground he has a toy gun for some

reason the police gets called to the

scene and within two seconds of arriving

they shoot the kid he dies in the

hospital the name of the kiedis Tamir

rice and you probably heard the story

the kid is black and he unfortunately

belonged to one of the simplified

categories which has certain negative

association to itself within the minds

of most people now if I ask most of you

here whether you’re racist or whether

you think women can’t do programming

most of you would for sure say no

absolutely not but as it turned out the

majority of us have certain internal

beliefs certain unconscious beliefs

which rely this so eighty to ninety

percent of what happens in our brain as

it turns out is unconscious and it’s

really marvelous how we are able to do

things instantaneously well with our

brains how were able to evaluate the

situations but at the same time this

information this processing that we do

unconsciously based on the data that we

encountered throughout our lives

leads us wrong and then the question

also becomes are we able to figure out

if we have this type of unconscious

biases because I can’t ask you a

questions you’re obviously going to tell

me know and at the end of the 90s this

wonderful test was developed called

implicit association test that can

measure exactly this the way it works is

like this let’s say there are two

categories women and men and let’s say

we create two sets of words some of them

are about technology and others are

about home or home making now in

implicit association test you are asked

to categorized women and technology and

men and homemaking and then you measure

how long it takes and then you ask to

categorize women and homemaking and men

and technology and you measure how long

it takes and depending on whether one

takes longer than the other you know

that whether you have an implicit bias

toward one or the other thing now it’s

very embarrassing but it takes me twice

as long approximately twice as long to

categorize women together with

technology and it’s embarrassing because

I’ve been 12 years in the tech industry

and before that I’ve been at the

University for a rather long time and

more or less the same thing happens when

I try to see whether i associate black

people with good things or not so try it

out turns out that that most people have

this beliefs to one degree or another

it’s rare people who don’t and I find

that this is really eye-opening at the

same time this ability of our brains to

do this type of generalization to do

things very quickly and evaluate the

situations is really useful if you think

about driving a car everyday as you’re

driving you encounter new situations and

yet you’re able to judge what’s going on

in them to explain things to predict

where other cars are going and to figure

out what you should do next very very

quickly and we would like computers to

be able to do the same thing and much

that’s what machine learning algorithms

are supposed to be able to do they’re

supposed to be able to generalize in a

way that is similar to the human brains

so we’re machine learning algorithms are

useful is in situations where there are

no simple rules so you can adjust

program precisely the rules and in

situations where adaptation is required

so for example fraudulent credit card

transactions where the fraudsters keep

changing in what way they gain the

system’s it’s very helpful to be able to

adapt things so machine learning

algorithms are sort of like babies you

give them pieces of data and they learn

from this data what’s going on and then

you want to be able to give them an

entirely new piece of data and for them

to be able to explain it using the data

they’ve seen before and it’s very cool

because there are certain human biases

of which are many and many that machine

learning algorithms are very good at

dealing with for example there is

anchoring bias which says that the very

first piece of data the human brain see

will latch onto it and it becomes extra

important so that’s why you never want

to be the first to list a salary in the

negotiations during in during the job

negotiations but you know at the same

time and there are other types of things

where things become a little bit more

problematic so in general we feel that

machine’s they don’t have opinions and

therefore they’re not biased they can’t

stereotype you know they’re not they

they’re not human and exactly the same

way humans are but it’s us who creates

these things and it’s us who fit some

data and i’m going to show you three

different ways in which machine learning

algorithms can become if you would

biased so one of them is the underlying

data bias so if you give if you have

information about what kind of jobs

women hold you will discover that women

tend to hold a lot of more low-paying

jobs and if you use it as an input to

algorithm you need to be really well

aware that you may be perpetuating the

bias you may be training on things which

are not exactly like the things you want

to be looking in the future necessarily

or if you are trying to figure out whom

to give the mortgage and you use in 30

years of mortgage they

from us you might discover that your

algorithm is a little bit racist because

the underlying data reflects systemic

racism then we can just think about what

kind of questions do we ask our

algorithms to solve so where do you see

machine learning algorithms normally so

you go to youtube some of them some are

you on the daily basis and you know you

watch a video and then it suggests to

you the next video well that’s lovely or

your credit card company calls and says

oh you your credit card transaction was

denied because we think it’s fraudulent

well that’s kind of handy if it’s

actually fraudulent or you can provide

some information to the teachers and say

these particular kids in your class

they’re at risk of dropping out we can

tell this to you right now at the

beginning of the class so you can spend

a bit more of your valuable time with

them that’s pretty nice but you can also

ask approximately the same question but

now or take the same kids in the class

and build a model where we will tell you

which of those kids will become

criminals later in your life in their

lives and then you kind of got to wonder

whether you want to leave in this

minority report type world where you

know yeah the machines are kind of

ethical e blind but the questions we ask

have certain ethical implications and we

need to be very well aware of them a

third example is in terms of evaluation

of algorithms so sometime last year it

turns out that google images which is

incredibly good at putting images

together into categories of related

images was putting together black people

and apes into the same category

sometimes and if you think about it it’s

very likely that these algorithms were

developed by white software engineers

probably men statistically speaking and

it’s very likely that during the

evaluation phase they probably looked at

some numbers but certain things didn’t

come up because their albums or the

albums of the people who are evaluating

didn’t have these particular types of

data and this just speaks to the fact

that it’s very important to have it

group of people to be developing

technology because there are certain

things where you may get good numbers

and good air raids and stuff like this

but it’s very important to look to have

a diverse set of people actually

evaluating the data so there are ways to

deal with it in the same way that the

human brains are black boxes and we

don’t quite know eighty to ninety

percent of what’s happening in them

machine learning algorithms are also

usually black boxes but we right now

there’s a trend to keep it simple stupid

or kiss as a call or toward explainable

algorithm if you’re denied mortgage by

an algorithm oisin learning algorithm

you really want to know why so it’s good

to start looking where we want to have

machine learning models where we able to

go later and actually explain which

pieces of training data or what

particular weights made us deny your

mortgage so we could think about whether

we need to adjust this type of stuff or

at least so that there is an explanation

available we also really need to make

our industry a little bit more diverse

so this type of things like with google

images don’t really happen and i think

the ethical aspects of what type of

questions we ask and how and what kind

of things we do are going to become very

important also now why why is this

important so we talked about the human

biases and you know yeah if you confuse

me for my non-existent 90 at some point

that’s really not a big deal clearly

there a lot of if you’re a kid shot at a

playground you would probably feel

pretty horrible about human biases but

machine learning algorithms that we’re

developing right now they can affect

that very large numbers of people so the

impact is going to be huge and this

industry is really exploding right now

because of the amount of machine power

we are able to bring to this and the

amount of data were able to train the

algorithms own so it’s very important to

start looking at what kind of questions

we are answering how important there are

two people who lot people lies and

whether they’re biased and so I leave

you with a thought that we need to work

on our own

ISS but also as we develop technology of

the future especially machine learning

style technology we need to be really

aware that it can be biased in a way

that is very similar in some cases to

human brain also and that’s it for me [Applause]

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