today’s task almost seek microphone
become 77 slogans of amazement become
Nobel prizes of astonished chin we become
amazing, let’s start from there
let’s try to amaze our customers
potential customers today not tomorrow today
let’s try to amaze them let’s try to amaze
those around us
the misunderstanding and this in my opinion
that to amaze one often thinks that there
you need to do crazy stuff
to amaze your client you owe him
send a private jet with on kate moss
playing at the monopoly version
paperopoli or of that in reality
you would be amazed too
paperopoli version of the monopolies that yes
they are up what is seen today was
so I do not know why seeing
this letter of Santa Claus is there
Santa Claus sent to one of mine
sons
the Christmas letter that is written
front desk santa claus true front del
desco santa clause of the north spol all my
love santa claus
wow how much does it cost to ship st letter here
boh 30 40 cents but what value does it have
but what value does it have for a child’s worth
Huge Christmas exists the classic
example that is done when we talk about
amaze your customer is
clearly zappo if you have the
legendary zap 2 classic cases that you
they always quote true or not who
cares are one the guy who was
at the call center you know in Japan
he does not have a script to read and everything
hans written with the sole objective of
solves the customer problem is one of the
classic cases is this guy who works
in the call centers of zappos that was
10 hours on the phone with a customer for
solve the problem
the other case of classical school of
zappos is a customer who tried to
find the shoes were not there and a
employee of zappos narrates the legend
he goes to buy them from his competitor and le
send to the customer for free to amaze
you need to do some crazy stuff, you need extra
strain the extra attention the wriggle ad
example when you arrive at the airport
gatwick here in london something that
amaze all of them very favorably
families with children
they are free strollers that
connect to the stretch that goes from the finger
when I arrived with the plane to control
passports which is long scene and a
ride with small children
they cry destroyed by the flight to avoid
This wonderful stroller is one
surprise that reopens the chest and is
fantastic that this two lire amazes
in good, a good deal, I like it a lot
this idea that one can always amaze
in any situation there is one
advertising in a podcast of cards
against humanity I do not know if you have seen it
the game of cards made a lot
to discuss
their commercials so said cards against
humanity does not want us to read theirs
spot because they want you to listen
directly transmission without
disturb them brilliant instead of
get sick with the whole tiritera one
of the commercials that reads his own at the beginning
known is the loving stage heard
we are happy so amazed
small things little things the problem is
that sometimes one takes this approach
too much to the letter we forget the
product or service offering is
focuses only on doing a lot of gestures
children fireworks does not do that
have been in a hotel recently that
it was really bad but the merker cast
when he called later he was phenomenal
it is Mr. write
no there are no wright clothes on the budget
in that case you put on creating this
mega customer care
put it on the product has grace
distances today I’m fine I do not gods
call after us recover and then from
today we are amazed every day and if not
we manage to amaze every day we are amazed
at least today leave today December 13th
I form a beautiful, direct form of a network
totally available to those who want
ask me anything that they write to me
always many, however, the bastard does not
answer never and I know it only submerged
submerged sorry but today they put
an hour available live I do not know that
but now, in the morning, I’m always there
today I want to call a dozen randomly
of people and sing them or my sun
rather no, I only call them and greet them
enough is closed of mine would not be the
maximum but above all I want to know you
what will you do to amaze yours?
potential customers or those who are you
around today it amazes
become 77 slogans of amazement become
Nobel prizes of astonished chin we become
amazing, let’s start from there
let’s try to amaze our customers
potential customers today not tomorrow today
let’s try to amaze them let’s try to amaze
those around us
the misunderstanding and this in my opinion
that to amaze one often thinks that there
you need to do crazy stuff
to amaze your client you owe him
send a private jet with on kate moss
playing at the monopoly version
paperopoli or of that in reality
you would be amazed too
paperopoli version of the monopolies that yes
they are up what is seen today was
so I do not know why seeing
this letter of Santa Claus is there
Santa Claus sent to one of mine
sons
the Christmas letter that is written
front desk santa claus true front del
desco santa clause of the north spol all my
love santa claus
wow how much does it cost to ship st letter here
boh 30 40 cents but what value does it have
but what value does it have for a child’s worth
Huge Christmas exists the classic
example that is done when we talk about
amaze your customer is
clearly zappo if you have the
legendary zap 2 classic cases that you
they always quote true or not who
cares are one the guy who was
at the call center you know in Japan
he does not have a script to read and everything
hans written with the sole objective of
solves the customer problem is one of the
classic cases is this guy who works
in the call centers of zappos that was
10 hours on the phone with a customer for
solve the problem
the other case of classical school of
zappos is a customer who tried to
find the shoes were not there and a
employee of zappos narrates the legend
he goes to buy them from his competitor and le
send to the customer for free to amaze
you need to do some crazy stuff, you need extra
strain the extra attention the wriggle ad
example when you arrive at the airport
gatwick here in london something that
amaze all of them very favorably
families with children
they are free strollers that
connect to the stretch that goes from the finger
when I arrived with the plane to control
passports which is long scene and a
ride with small children
they cry destroyed by the flight to avoid
This wonderful stroller is one
surprise that reopens the chest and is
fantastic that this two lire amazes
in good, a good deal, I like it a lot
this idea that one can always amaze
in any situation there is one
advertising in a podcast of cards
against humanity I do not know if you have seen it
the game of cards made a lot
to discuss
their commercials so said cards against
humanity does not want us to read theirs
spot because they want you to listen
directly transmission without
disturb them brilliant instead of
get sick with the whole tiritera one
of the commercials that reads his own at the beginning
known is the loving stage heard
we are happy so amazed
small things little things the problem is
that sometimes one takes this approach
too much to the letter we forget the
product or service offering is
focuses only on doing a lot of gestures
children fireworks does not do that
have been in a hotel recently that
it was really bad but the merker cast
when he called later he was phenomenal
it is Mr. write
no there are no wright clothes on the budget
in that case you put on creating this
mega customer care
put it on the product has grace
distances today I’m fine I do not gods
call after us recover and then from
today we are amazed every day and if not
we manage to amaze every day we are amazed
at least today leave today December 13th
I form a beautiful, direct form of a network
totally available to those who want
ask me anything that they write to me
always many, however, the bastard does not
answer never and I know it only submerged
submerged sorry but today they put
an hour available live I do not know that
but now, in the morning, I’m always there
today I want to call a dozen randomly
of people and sing them or my sun
rather no, I only call them and greet them
enough is closed of mine would not be the
maximum but above all I want to know you
what will you do to amaze yours?
potential customers or those who are you
around today it amazes
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