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Uncommon Knowledge | Jonathan Hayes | TEDxNCSSM


when you think about something it takes

work thinking is an active process in

which you are constantly trying to

convince yourself of the truth or lack

of truth of the idea knowing is

different knowing is a passive state of

being it just is and so when you know

something you’re not forced to

continually work on it it’s true it is

as undeniable as the fact that the sky

is blue we all know the sky is blue

because we see it every day and our

experience informs our knowledge so you

might say that knowledge is the

combination of thought and experience a

popular thing that people say is to

think outside the box and for me that’s

not the end of the journey because when

you think about something you are best

positioned to continue thinking about

that thing but when you know something

you are well positioned to act on it

because thinking about it doesn’t serve

you any purpose you already know that

it’s true knowledge in and of itself is

great it’s valuable but you’re not going

to change the world by knowing things

that other people already know for that

you need uncommon knowledge a few years

ago I was introduced to an uncommon idea

started as a curiosity and developed

into an interest and has become a very

important philosophy that I live my life

by it’s this one idea is that

core of why I launched a start-up and it

has significantly enriched my life and

the lives of my friends and family would

you like to know what that idea is I’ll

tell you travel is free and specifically

for Americans if you want it to be

travel is essentially free raise your

hand if you know that travel is free one

hand in the room so I think it’s safe to

say this is an uncommon notion and it’s

uncommon in part because it sounds crazy

most people will run into a mental

roadblock when they try to ponder this

notion that travel is free it runs

contrary to the common wisdom and as a

result it requires a little bit of

unpacking so why don’t we unpack it to

start will define some terms when I say

travel I am referring to hotels and

commercial air fare okay and when I say

free I mean that for the individual

doing the travel a hotel will typically

cost zero dollars and a flight may cost

a few dollars in taxes and fees but the

base airfare will be cash free I’ll also

caveat that travel is not always free

for all people at all times but in this

example you benefit for example by being

so if we if knowledge is this

combination of a thought and experience

let’s look at the theory and experience

of free travel and we’ll start with the

experience side of things because that’s

just more fun so over the last five

years i have been to Lima Peru Machu

Picchu buenos aires argentina Santiago

Chile Easter Island London Barcelona

Lisbon Portugal Istanbul Paris San Diego

California New York about a dozen times

and the Maldives and I may have left a

few out but you get the idea and all of

those were essentially free trips and

that Maldives trip in particular is

remarkable because my wife and I went to

the Maldives for our honeymoon and we

had a forty thousand dollar travel

experience we flew first class and

stayed eight nights in a thousand-dollar

a night hotel for under two hundred

dollars so not forty thousand dollars

under two hundred dollars so clearly my

experience supports the idea that travel

is free but how how does this work

what’s the idea what’s the theory behind

this well it exists because of a

complicated set of financial incentives

and social constructs that have kind of

conspired together to create this

atmosphere where you can travel for free

and at the heart of it our credit cards

now the conventional wisdom before we

get there raise your hand if you

routinely overpay for the things that

you buy okay I should see a lot more

hands because it turns out everyone over

pays for the things that we

bye we pay to the tune of two to three

percent more for all of the goods and

services that we buy in stores and

online to cover the convenience fee for

using credit cards and incidentally you

pay that markup regardless of whether

you use cash or credit that amount of of

marked up spending aggregates to about

40 billion dollars a year and eventually

some of those billions of dollars go to

airlines and hotels to purchase frequent

flyer miles and hotel points that the

credit card companies then package with

their credit cards to entice people like

you and me in a competitive industry to

choose their credit card instead of

their competitors because every time you

swipe that card they earn a profit okay

now the conventional wisdom on credit

cards and credit scores is that the more

credit cards you have the worse your

credit score will be and that simply

isn’t true it’s just wrong the factors

that account for your credit score are

your payment history your utilization

the length of credit history the types

of credit you have and your recent

credit inquiries none of those things is

a number of credit cards and I guess it

shouldn’t come as a huge surprise that

Americans are misguided about credit

because I recently read that over ninety

percent of us don’t even know that we

have multiple credit scores at any given

time so much for conventional wisdom and

it feels appropriate at this moment to

issue a brief public service

announcement if you are pulling out your

cell phone right now to apply for a

credit card stop don’t because if you’re

just learning about this from my talk

you have neither the requisite theory or

experience to know what you are doing

and on top of that you may not hurt

yourself by applying for a credit card

but you’re not going to be successful in

achieving your goal without some

additional education and maybe a little

bit of guidance and for that education

and guidance you should go to rewards

com and then you should apply for credit

cards so uncommon knowledge what do you

do with uncommon knowledge well I

launched a startup it’s called rewards

com perhaps you’ve heard of it and i’ve

used this knowledge to earn a million

miles and to fly and travel all around

the world and experience amazing things

you know Shakespeare says that knowledge

is the wing with which we fly to heaven

and i guess i would say that knowledge

is the wing with which i fly to the

Maldives in first class for free my

entire perspective on travel has changed

as a result of this when I want to go

somewhere I simply go and I’m at least

unencumbered by budget I look for the

most luxurious flight I can find and I

literally search for the most expensive

hotels that may sound counterintuitive

for someone who like myself is budget

conscious

but I I think it actually makes a little

bit more sense than the alternative and

if you think about it how does the

average person plan their vacation so

they want to take this relaxing trip

somewhere and they start by saying okay

what are all the places in the world

that I might want to go now let me just

immediately dismiss the top few options

because they’re too exotic and therefore

too expensive third tier vacation here

we come you’re already getting off on

the wrong foot and then you say well I

need a flight so expedia what is the

best rate you can give me on a seat in

the baggage compartment because you can

just fold me up and stuff me in there I

just want to save ten percent obviously

you need a hotel those get no better say

expedia what have you got that doesn’t

have bedbugs Wi-Fi option so what we do

with reward stock is we are helping

people to have better life experiences

by empowering them to make smarter

personal finance decisions that make

them more able to travel freely and so

when we talk about what you’ve learned

what I’ve learned in startup world and

and and this whole idea of uncommon

knowledge why do I say that it’s

important to have uncommon knowledge and

not just uncommon ideas the reason for

that is because along your journey you

will need to rely on the conviction of

knowledge because you will encounter

doubt you will encounter smart people

who through no fault of their own

believe the common wisdom and they will

tell you that the sky is blue and you

must be able to look them in the eye

and say no it isn’t and further that the

only reason they believe this guy is

blue is due to a principle called

Rayleigh scattering in which the

molecules of the atmosphere scatter

photons of blue light is a shorter

wavelength into our eyes more than other

colors but that sometimes of the day

when the angle of the earth to the Sun

is just so all of the blue light is

scattered away and what remains in the

sky for our eyes to see is orange and

green and red and so I encourage you yes

to think outside the box but don’t stop

there pursue those ideas and combine

them with experiments and experience

until you gain uncommon knowledge and

with that uncommon knowledge change

lives thank [Applause]

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