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Using Technology to Improve Disaster Recovery | Steve Riley | TEDxSavannah


hurricane Matthew took aim at Hilton

Head Island a barrier island off the

coast of South Carolina starting the

evening of Friday October 7th 2016 the

winds began to pick up speed the

advancing storm surge pushed into

low-lying areas overnight we would set

two records most rainfall ever and

highest high tides ever

fortunately few people actually

witnessed this I was hunkered down with

some 600 first responders representing

over 20 different agencies we had

traveled about 30 miles inland and taken

over the campus of our regional

University this was a base camp many of

our residents had evacuated well in

advance and waited wearily in motel

rooms having rented whatever they could

find these folks just wanted to come

home I get that my wife made it clear to

me in a previous evacuation four kids

and a dog in a motel room ain’t no

people pray this storm would just leave

us alone did not happen as Saturday

dawned a question on top of mind was how

many people died amazingly none it would

take several days for search and rescue

teams to confirm that not one person

died on our island it was a miracle at

6:00 a.m. Saturday the eye of the storm

was twenty miles off our coast was an

eye wall 40 miles across this means the

strongest winds which were along that

wall were directly over our beaches

chewing them up in raging at property

and vegetation we will never know how

many trees were downed they littered

roads yards parking lots and lay

splintered across buildings just picking

up the trees will cost us more than

forty million dollars by 9:00 a.m. I was

part of advance team that reached the

island as we came down those bridges I

was stunned debris was everywhere

the roads were deserted of vehicles

beyond the absence of human activity

there were no bugs there were no birds

chirping it was eerie our intent had

been to see if we could even make it to

the island and having done so to start

relaying what we were seeing back to

base camp where we entry teams were

being assembled

to push their way to the hospital fire

we struggled to get around what with

debris blocking roads power lines down

flooded streets we could not make it to

the beaches nor to almost any of our

residential neighborhoods at the end of

that effort I realized I only took three

photographs later as I thought about

that I recalled old World War two movies

where they incorporate scenes of actual

battle footage the military understands

the importance of documentation and the

value of sharing that with the public

now we have always known that a

hurricane might come we have planned and

prepared for this but photos videos to

the extent the topic came up it was in

terms of documentation needed for

federal reimbursement claims

I wondered can we use modern technology

to improve our performance while also

sharing accurate and timely data with

our citizens our customers our first

responders can now simultaneously be the

documentaries think of dashcams helmet

camps mounted 360 view cameras imagine

how much better prepared those re-entry

teams might have been if I and that

advanced team has been equipped to

capture in-stream video back to base

camp while such cameras would be helpful

we still need systems that will capture

later Saturday I took a ride on a Coast

Guard helicopter as we came across the

sound and over the beaches of Hilton

Head Island I was relieved roofs were

mostly intact siding had not been

stripped from buildings foundations had

not been undermined this is not to say

there was no damage some of those boats

were people’s homes some small charter

companies depended on some of those

boats while aboard that helicopter I

finally started taking some pictures

after some of them were posted online

there was a clamor for access to the

rest of those images damaged or not

people just wanted to see their homes

one resident told me that he saw that

his roof was damaged and was able to

make arrangements for repairs days

before even being allowed back on the

island our resorts and businesses began

to plan for their recovery while still

far away these images and of course

others settled nerves and spurred people

to action we need more of this we need

to quickly capture data from the entire

it took me three day two days to reach

my own home some of our first responders

worked days more without seeing theirs

imagine the impact on their spirits if

while still out in the field we could

have shared images of their homes with

them Saturday the call started coming in

to our emergency dispatchers urging us

to check on family and friends often the

elderly who had stayed behind and not

been heard from

you cannot fathom the difficulty with

which those dispatchers had to give the

answer I’m sorry we have no way to get

imagine drones with infrared technology

or a communication system that would

have enabled us to do welfare checks

could such drones serve as a force

multiplier allowing search and rescue

team to cover more ground and thus save

lives in a larger disaster think about

those in need of food water and medicine

can the drone delivery techniques

currently being tested by industry be

adapted to these situations as those

first recesses re-entry teams pushed

onto the island those hundreds of first

responders that it’s sheltered at base

camp flowed in behind them and went to

work but pick any street how many times

that individual crews travel that same

Road to do reconnaissance can we capture

photos and videos in a first pass

residents who ignored the evacuation

order began posting photos and

commentary on Saturday as staff

attempted to capture and share the best

of these images they struggled to figure

out what was being depicted points of

geographic information systems GIS can

be a key component to accomplishing this

vision GIS can capture massive amounts

of data and tie it to a specific

location photos videos social commentary

field notes all can be captured from

whatever sources enabling us to create a

live interactive map for the use and

benefit of our first responders and the

public obviously we can tap into

technologies that already exist however

in order to truly transform how our

communities respond to a disaster we

will need tools and systems not yet

created if we can speed the restoration

of basic services and get people back in

their homes sooner it can pay long-term

dividends for all of our communities so

I am calling on all of us to come

together in our communities to urge

industry and government to reimagine the

way we respond to a disaster

keep the public informed

faster and stronger [Music]

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