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The Power of Authenticity | Pamela Reif & Chris Kastenholz | TEDxWHU


I want you to think back to the time

when you finished school like at the age

of eighteen or nineteen we are supposed

to make a decision of our lifetime it is

a decision which will determine how our

alive or at least the next couple of

years will look like am I going to be a

doctor or a lawyer or am I going to work

at a clothing boutique some people

already know what they want to be in

life but honestly I had no clue I just

wasn’t ready for a decision like that

but let’s start a little earlier in time

so I come from a good home with loving

parents and no financial difficulties

and even in school I had good grades I

had a good relationship to my teachers

and I had no hard time studying so all

in all you can say that my guthe was

rather trouble-free or some might say my

youth was pretty boring and then during

the last two years of school I was

extremely motivated although I didn’t

really know what I wanted to do in life

I understood that studying for school

has to be my top priority because I knew

that with a high school graduation you

only have one single shot and that’s why

I wanted to give it my everything and

then long story short I finished school

with the best score in the German system

and I can honestly say that I’m not

highly intelligent and I am not highly

gifted or something like that

I was just motivated and I knew what I

wanted to achieve and I was good at

studying as some people might know and I

knew what teachers want to hear and want

to read in exams but let me tell you

something finishing school with the best

score in the German system doesn’t mean

you know anything about life itself the

life outside of school I had no clue

what I want to do I had no clue what to

do with my graduation so I was basically

standing there surrounded by all the

expectations of my parents my family

the teachers my friends and everybody

else who all saw me as the little blonde

girl with the best foundation

become a successful doctor or lawyer or

engineer and I just didn’t know what to

do I even considered studying medicine

although I knew that medicine wasn’t

something I was interested in and I knew

that blood was the last thing I want to

see on a daily basis but I just wanted

to do it because everybody expected me

to do something stable and reasonable in

my life and then I did some tests

because what I was desperately looking

for something that I could see myself in

and those tests said that my abilities

are 80% mathematics 10% economics and

the other 10% I don’t know were

somewhere else so I ended up applying

for Business Administration and before I

started studying Business Administration

I luckily remember the quote by Mark

Twain which said find a job you enjoy

doing and you will never ever work a day

in your life so I decided to take a step

back and look at my life and ask myself

that I really start studying just

because my parents want me to do it just

because it’s the normal way to live your

life after school just because it’s

normal in our society and I realized

that my eyes don’t begin to sparkle if I

think about mathematics although I’m

good at it and it doesn’t fill me with

happiness so I ask myself why should I

spend the majority of my time in my life

with something that doesn’t make me

happy so I wanted to be as authentic as

possible with my life and my own

decisions

and I asked myself what makes me happy

and what do I like investing my time in

and you know there was this little and

until then unimportant hobby of mine

called Instagram which I started at the

age of actually I was 16 and I just

liked taking pictures and I started it

at the age of 16 and at the age of 18

when I finished school I already had

about 400 or 500 thousand followers but

nobody really considered theirs as

important because nobody knew what

Instagram is nobody had a vision what

500,000 people are

and nobody had a clue that Instagram

might become a big thing one one day but

I for me I like taking pictures I like

taking pictures of my life my fashion

ideas my beauty secrets my fitness

journey and everything and just checking

them really unprofessionally editing

them with some Instagram filters and

afterwards sharing them with the world

and everybody else so I did that and

since day one I had really strong

connection to my followers I loved

answering their questions and just

chatting with them as if they were my

real friends so Instagram was always

really important hobby of mine but I

always did it on the side because it

wasn’t that important to everybody else

but I loved it and you can remember that

Mark Twain basically told us that if we

find something we love we will never

have the feeling of working in our life

so I decided to give Instagram a shot I

believed in myself I believed in my

abilities and I believed in myself

discipline that I always had I knew that

if I did something with passion and with

the dedication I would be able to build

something great from there so I was

basically confident enough to go my own

way and I also I don’t know why but I

kind of noticed that it was the right

time to take the chance because

sometimes in life you are at the right

place to the right time and you have a

chance and if you don’t take the chance

at this particular moment the chance

will be gone forever

so I decided to do Instagram and I had

no strategy and no structure or anything

I just had the dream of course people

told me Pamela what a narcissistic and

superficial hobby you have aren’t you

ashamed to show your parents or your

grandma would you what you are putting

up on the internet the internet never

forgets everything anything or what a

waste of your intelligence to do

Instagram or how can you even earn money

with iPhone pictures so regarding the

last point earning money I didn’t even

have had an answer to this myself

I have never focused on the financial

because I didn’t have to thanks to my

parents so I have never heard of

influencer marketing before I had no

clue that Instagram could possibly offer

you business opportunities one day but

what I did notice that after about two

years of me just posting pictures and

building my audience companies started

contacting me in order to do promotions

and collaborations for them because they

saw the value that I built over the

years and the value of the connection

that I have with my followers and that

is the point where our paths crossed but

let me explain to you how I got to that

point in influencer marketing me myself

– I went to high school obviously I was

actually quite fortunate that I could

graduate quite earlier skipped two

grades in school and graduated when I

was 17 that’s quite early for German

standards where everybody else regretted

around 19 and to my parents to peers to

other people in school that meant I had

now saved two years or got an advantage

of two years which I should use and

capitalized on in the best way possible

and similar to Pamela everybody else of

course suggested go to university study

a serious subject whether it’s medicine

or law or business whatever you like but

go to university use this time get

started ahead and move forward I myself

back then I was 17 so still young I had

even done internships in a bank in a

hospital so I had general ideas and I

felt like business was the way to go but

I didn’t have a clear concept in mind of

where I saw myself but FL the

reassurance of everybody else was good

enough and from myself my perspective

back then I also thought okay now I have

saved two years I’m sort of ahead of

everybody who was back then in my class

so I should go to business school so I

did apply actually to the rivalry school

of where we are today I I got accepted

and I went there so now I was there I

was 17 I was at university I knew

business was sort of the field I was in

so I wasn’t a good area but I didn’t

know where I would go I didn’t have

any concrete specific goal in mind that

I would work towards and that meant that

in everyday life I didn’t have any

specific use to make of my time my new

University was sort of important but I

also felt there were other nice things

and I wasn’t giving up anything by going

after the nice and easy things by giving

up university because there wasn’t any

goal I would pursue that meant that I

would party more than I should have

study less than I should have and attend

less classes than I should have and that

meant that every time the exam phase

came around every semester I wasn’t

prepared for example at all so the only

way out was to get a sick note or

somehow get out of the exams and that’s

what I did a lot of times and so I did

that for one and a half years I even

went to the semester abroad to Paris

which made it much worse because there

was even amazing to party so I would do

that even more so than before but once I

realized that after two years when I was

going back to start my last year of

university the rules were changed I had

to now graduate complete all my studies

all my exams that I should have had

taken before entering the last year but

you guys know the bachelor has 180

credits usually and after two years out

of the three should have 120 of those

which caught up with me in a way maybe I

should have maybe I would have had the

power to take all of all of those exams

that summer study really hard do it and

get it done but I still didn’t have that

goal in mind so there wasn’t anything to

work towards or study towards and that

meant I those exam times came around to

when I still failed and at the

university being a strict university

that didn’t mean somebody asked me to go

or look for another university or look

for a different space but I was forced

out of university I was kicked out so

after two years of my three years in The

Bachelor everybody else had expected

Duty oh really ahead you’re on a good

path sad to break it to everyone say

guys I’m kicked out I had to break to my

parents to my friends you guys know what

the expectations are all my peers on my

fellow students also thought it was a

big failure and in a way that was back

then it was a really horrible time for

myself now it is easier to look back but

back then it was really

difficult so I said this is probably the

point to listen to myself to be more

authentic in Who am Who I am who I want

to be and I knew I wasn’t in the place I

should be so I decided to take a step

back as well

Pamela did it already when she was after

high school I should have done that too

maybe but now I did it later and I

decided I would spend distance and be

apart so I applied two internships at

startups which were in the field that I

liked went to Spain in South Africa for

a year and really confronted myself and

decided I want to change things I wanna

set a goal I learned a lot of

interesting stuff at these startups stop

smoking stop going out became more

diligent and decided to hit the ground

running I hadn’t been diligent before so

now I knew I’d started something I’d

started my studies and wanted to come

back and show everybody I can do it and

show myself most importantly I can

finish it well and then move forward so

that’s what I did I found the University

in Spain I went there I studied very

hard and graduated with distinction a

year later and then followed that path

and you start ups and it will put

entrepreneurship where my passion so I

applied to a lot of investment banks in

M&A firms so I had changed I knew where

was I knew what I could bring and

generate and help for business but

everybody else was obviously seeing my

CV and that looked really strange and I

send a lot of applications I sent over a

hundred applications I wasn’t even once

interval inter invited to an interview

which for myself was difficult but I had

now I had the energy to do it so at some

point I was I think overall just over

200 applications I was invited to one

interview at the end it was very honest

it was a firm where I was very honest –

just saying this was a weakness of mine

this was a failure but now I’m dedicated

and I can bring value so let me in and I

went there and they accepted me and I

spent a summer there seeing a lot of

super interesting companies very smart

people incredible opportunities but

always felt during that time that I was

sort of on the sidelines

it was incredible business being done

but I was advising we were advising and

somehow not active and I knew I wanted

to be active at the same time my

girlfriend if graduated who’d studied

more diligently at the same age with her

master and was writing her master thesis

and she could choose the topic

she was she chose a business plan so she

chose to write about a business plan to

start a fashion label and I knew I

wanted to fund my own business I didn’t

have that great idea to revolutionize an

industry but I knew I wanted to get it

done and this seemed very reasonable to

me to get it done we had a plan we can

do it so I called her up every day then

actually and said I think this is the

way we should go

you are complementing with great skills

in marketing very design oriented and so

on I myself like this business and sales

perspective so let’s do it and we did it

we didn’t have any money so we had to

move back home we move back with enough

in with our parents

we started our fashion label she design

clothing I sold it we had good results

in wholesale sold it was women’s dresses

so we sold it to hotel boutiques around

the world to Hilton Viceroy ritz-carlton

but we never managed to build our brand

at the beginning because we couldn’t buy

any ad space and that meant we had to

look for different methods I started

calling up a lot of editors a lot of big

fashion magazines because for us that

felt like the way to go this is where

people interested in fashion go and that

must have an impact if we get placed

there so we were very persistent and we

were eventually placed in magazines so

one morning I went to a kiosk about ten

editions of that magazines because I

knew back then my perspective was now

today is going to be a crazy day we’ll

get crazy results on our website online

store and so on but after all nothing

happened we didn’t see any results we

were placed in one of the biggest

magazines next to the most respected

brands in industry and didn’t see any

traffic and we didn’t understand why

that was in any case we knew we didn’t

have capital to buy ad space this wasn’t

working so way to resort to alternative

methods and what we did was speak to a

lot of bloggers we started to work with

fashion bloggers send them our clothing

ask them to write about it and post

about it and some of them didn’t have

any impact at all as well but others had

tremendous impact we didn’t exert her

then out of the blue we got incredible

traffic in our online store we saw all

of people talking about our brand giving

us feedback and so on and we started to

get the hang of this concept influencer

of marketing we didn’t know it that back

then but this was it and one Sunday

night we’re having a glass of wine we

said this is a huge opportunity there

must be so many other companies in our

same position why can we not help them

or use this positive energy to build

something and that nights and then

I decided to found parts advertising two

and a half years ago now went home that

Sunday night register registered the

business bought a domain so then have

too much money to look to youtube videos

to build our own website start calling

up people and today two and a half years

later we’re working between Europe and

the US and at the forefront of this

influencer marketing world of this game

of advertising and what’s important to

underline is why is influencer marketing

so so important and why is this

authenticity so important when you talk

about traditional advertising there are

two basic assumptions that are very

difficult and are from our perspective

bringing a long term problem one is when

you think about your day you get up in

the morning to the time you go back to

go to bed at night you listen to the

radio you go online you see a lot of ads

you see a lot of ad space intervening in

the content that you want to see in the

radio you will leave the music and

listen to the movies you watch that the

most interesting part of the movie it

stops and then a draws in

so what do consumers do they shy away

from that you sort of blurred out you go

to Netflix go to Spotify you dis on an

ad blocker so your attention doesn’t lie

on the direct communication from a brand

that approaches you at the same time

there is ten different brands for

example in with one same product all

saying their product is the best so you

cannot trust all ten but who do you

trust people resort back and back to

mouth to mouth and peer to peer

recommendation you ask your friends you

ask other people you know and an example

is the way you book your vacation do you

go to the hotel website look at the

panoramic view of the room probably not

because in the end it’s always going to

be smaller than you expect the

difference so you go to booking com you

ask a friend you see get some sort of

way to understand what the product is

and to go into that there’s lack of

credibility in traditional advertising

which makes you refocus your attention

also here and this is where inference of

marketing comes in social media

influencers have connection with their

followers 24/7 they explain personal

problems they give insight into general

feelings opinions and so on that’s how

they built their following with the

great relationship actually the other

day yesterday we were walking down the

street and there were two teenage girls

passing by and I noticed them looking at

Tamela

we’re not sure to recognize her we

walked past and then at some point they

started running after her and said

Pamela is it you and and and said we

you’re beautiful you’re so beautiful we

love you and hugged her right away and

that’s just a different concept these

girls have built a relationship with

Pamela Pamela with them in a way that

has a much deeper connection that any

traditional celebrity has or anything

else has so this care is a huge

opportunity with incredible size of

following of course at the same size or

even bigger sometimes than the

traditional media we know so it’s a huge

opportunity in this game of influencer

marketing as at the same time a huge

responsibility which is very important

to focus on and to look into when

speaking about in fronts of marketing so

authenticity I hope this is one take

away from my story in my part look into

yourself and trust the power of

authenticity in decision-making and look

into the power of authenticity in way of

business and where this leads and by now

I have as most of you probably know

build a community of over 2.8 million

wonderful people all over the world who

I can share my passions with and luckily

they believe in what I say they value my

work my words and they value the content

that I share with them on a daily basis

but if you zoom out again why am i

standing here just because I once was

brave enough to follow my heart I was

brave enough to go my own way and after

two very short years I am now standing

here living my dream and I would have

never ever expected everything to turn

out this well I would have never

imagined like launching my first book at

the age of 20 or having my own fitness

programs or seeing myself in magazines

like the Vogue magazine or the insel

magazine magazines that I at once used

to buy to get my own inspiration from

and I’m actually pretty overwhelmed by

myself by what happened in two short

years so I’m standing here and I want

you to I want to empower you to go your

own way and listen to your dreams and to

your abilities and to not listen to all

the things that you’re that

your surroundings want to tell you that

society considers as normal because the

power of authenticity is much bigger

than you might expect and if you believe

in yourself and if you believe in the

power of authenticity and you will in

the end succeed thank you for your

attention thank you [Applause]

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