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Insides of a newsroom | Faye D’souza | TEDxVIT


is set of rules or a set of limitations

whether they’re physical

sometimes they’re social their cultural

sometimes their mental they’re a box of

limits that keeps you from being who you

could possibly be or achieving

everything that you could possibly

achieve we’re asked myself what my box

was is it the fact that I’m a woman in a

business that’s full of men with loud

voices is it the fact that I’m younger

than a lot of people in this business is

it the fact that I’m not a political

journalist I have no background in

politics whatsoever I don’t do any

politicians they don’t know me hopefully

they’ll find out after some time they

don’t know me now I realized that my box

is very simply the television the box

that I remember I we were taught in

school that the TV is a idiot box just

call the idiot box

my parents wrote me a letter saying

don’t watch so much TV go out and play

the idiot box was called the idiot box

back then because it made people stupid

from watching it such such a lot and

because it didn’t listen because it was

only one-way communication right it was

all coming out one side was not

listening on the other side of course

now it’s an idiot box for a completely

different set of reasons because even

inside the box they’re not listening to

each other now

forget about listening to the audiences

so I realized that for me and for Mira

now the box was the TV itself and it was

not about thinking outside the box

because then we wouldn’t have jobs it

was about thinking beyond the box how do

you think beyond the box so here we were

trying to put together a channel where a

bunch of kids we had in our box certain

sides of challenges right so the first

challenge was the fact that

fundamentally the box doesn’t listen it

doesn’t listen to its audience

television doesn’t allow that second

side of it is it’s a cluttered market

India doesn’t need or didn’t need at

that point I was asked the question why

do we need one more national channel I

said we don’t need one more national

channel we need one channel that does

news we don’t need one more channel that

does news because right now nobody was

actually in my opinion doing news the

other side of the clutter was that we

were a team of young people very young

my team is actually very very young you

could look at it on either side either

glass half-full half-empty we’re either

very young or very inexperienced however

you want to look at it we had no legacy

names there were no big famous you know

celebrity journalists on our team we

were all very young people and these

were all challenges that we were going

to have to be the other challenge that I

saw was a fact that TV television even

though it is in everybody’s houses right

now has very limited reach because I can

put something out on TV it will go out

once maybe twice now if you weren’t at

home at that time and you didn’t see it

it won’t reach you you’ll never see it

so the video that I played for example

of that child lock information how many

of you saw it how many of you saw it on

TV and Omni how many of you saw it on

your phones almost everybody saw it on

their phones so that was a way to think

outside of the boxes that we were in so

the box that we were in of the fact that

we were to begin with a young channel

with no budgets we used the internet to

listen to our audiences we use the

internet to find out what affecting

people what are people care about

do they really care about some random

you know story about hate about how

communities should need to hate each

other about how we should hate Pakistan

all the time

or do people actually care about what is

really happening in their lives do

people actually care about safety do

they actually care about school safety

do they actually care about the price of

fuel do you actually care about what GST

is doing to your lives is this what

people really care about is this what

they’re actually talking about so we

started to use the internet to listen

the second more more obvious thing that

we did was inside the box also we

listened to each other and we told all

of the people who come on the channel

not to shout at each other and to

actually listen to each other and we

realized that that added value because

people who did come to the channel to

watch us could understand what was being

said and that was a lot more fun than

being yelled at we hired our young team

because our young team was able to then

mirror our audience and literally come

in and tell us every day that actually

said my friend was saying this he said

Yahoo at her she said boohoo at us so we

started to pay attention to what people

actually wanted in my opinion it was our

job to do two things one was inform and

the other one was create an impact and

action some sort of change so a great

example and the reason why I played that

shylock video for you is because there

were two aims with that whole campaign

we started that campaign because over

three years ago there was a young lady

in Infosys in in Pune or one of the or

one of the IT companies in Pune who was

leaving after work to go home and the

taxi that she took the taxi driver child

locked her into that taxi she was not

aware of that at that point that there

was such a thing as Shylock they

kidnapped her and shut her body was

discovered a couple of days later her

husband was on the show when those

murderers were given a death sentence he

came onto the show he spoke to us he

said if it was not for child look my

wife would be with me today and that

sentence really hit me

and I said we have two jobs here one is

to inform as many people as we can that

there is such a thing as child lock and

you could get stuck in it given the fact

that even after that after three years

ago there there are so many of us who

take cabs by ourselves every day we’re

taking these aggregator taxis every day

you jump in eight you jump out of it you

never check if the child lock is on

so one job for me I realized was to

inform as many people as possible the

second job was to try and get regulation

and government to pass some sort of rule

that will either prevent taxis from

having a child lock at all or put a

sticker on the cab that says check this

car before you get into it now in order

to do these two things we need to use

both the box and what is outside the box

because action and influence will only

happen through television you can only

reach the highest portions of our

society the people who run our

governments through television and we

did that we managed to speak with the

Ministry of Surface Transport we managed

to try and get them to consider removing

China lock from taxis in their next

policy that is still being worked on but

we also use the internet to try and

reach as many people as possible we have

millions of views on that child lock

video and we can’t even track it because

on whatsapp you can’t make out how many

views and you know who it was sent to

and how many people actually saw it but

that was the reach we could not have

achieved purely through television we

managed to achieve it because we also

used the internet so my message today is

pretty straightforward to everyone we

will all get undoubtedly put into boxes

at some point where you will feel like

you’re being restricted you will feel

like someone has you know paper clipped

your wings together and you’re not able

to fully do what you want to do but the

answers are not always outside the box

the answers are sometimes

to beyond the box it’s about recognizing

what your strengths are and using them

to your advantage so when we sat around

in the beginning to launch mirror now

and we realized that we’re inexperienced

and we’re not celebrities and nobody

knows our names we realized that was

also an advantage it means that we’re

young and they were hard-working and

there we have no baggage when we

realized that we have more women

actually most of the people in my

channel are women more women anchors

than male anchors and that might be some

people actually told me is a

disadvantage because people like to

listen to news from men they don’t take

news from women so seriously I realized

that maybe maybe it is time for that

change maybe it is time for a woman to

come in and make news less angry maybe

it is time for a team of women to come

in and reprioritize the news and put the

things that really matter forward and

the fact that we have that young team

meant that we were better at the

internet than everybody else we’re

better at Twitter we were better at

Instagram we were better at Facebook we

were able to listen better

we had no baggage over you know what

should be and how it should be done and

why it should be done we were also able

to be more democratic every day and

someone asked me among the organizers

they said can you talk about how you

choose your stories every day and it’s

it’s actually good fun because we have

so most of the teams in its 20s and we

do two phone calls in the morning and

then we sit together in the you know

over around lunchtime and we decide what

we want to lead stories to be we

actually argue it out and then we vote

so somebody will say no I think this is

a bigger story I’ll give you an a recent

example there was a story about this was

last this was last Friday three days ago

there

story about bad marbeth Padmavathi right

and at the same time the lake in

Bangalore was on fire again and these

visuals were coming in life because our

reporter was actually the only reporter

in the business who were standing there

and you could see his ridiculous

ridiculous story where there’s this

massive lake it’s about three four

kilometers wide the fire was in the

middle of the lake so these guys had

come with fire trucks the fire

department had come there the fire had

been burning for 10 hours so whatever

was in the water there was enough fuel

in the water to burn for 10 hours the

fire trucks came and was nothing they

could do because they’ve never had to

put out a fire in the middle of water

they had no way to access that water

that fire they didn’t know what to do is

standing was standing and nobody knew

what to do and then the government

decided let’s call ONGC and ask them if

they can cap this fire because they were

treating it like a oil rig that is on

fire in the middle of the water because

nobody else knew how to do this I mean

imagine how ridiculous it is in this day

and age that you have a lake that is

burning in the middle because there’s so

much pollutant in that lake that nobody

has found the solution and we actually

stood around that day and said what

should be our story at 9 o’clock today

and most of the people in the team voted

that it should be the fire in the lake

and we realize a lot of times these are

tough decisions to make because maybe

it’s good for TRPs maybe it’s not good

for T RVs but we realize that we choose

stories that matter to us because if the

lake is on fire that means that poison

has gone into the groundwater into the

board well water and it is making

everybody sick and this is a story that

should be told over and above everything

else that’s happening in politics so we

choose based on what we feel for we

choose based on who we are we turn our

strengths and our weaknesses to our

advantage so in a business where there

are massive goliaths who are

well-connected and who know all the

important people we’re a little David of

a system but we use

our smarts in our advantage remember

always in life when they will be an

opportunity where you find yourself as a

David it will seem frustrating but it is

never hopeless

remember to use your weaknesses as your

strengths as your armor be proud of

whatever it is you don’t have because it

makes you special so if you are

inexperienced and if you are young and

if you are scrappy and you are good for

a fight remember that that makes you

special

it will allow you to put up a completely

different product a completely different

fight a completely different argument

and there is nothing better to break

clutter than what makes you special

thank you [Applause]

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