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Importance of City and Resident Collaboration | Trent Staggs | TEDxRiverton


I wanted to be able to start here with a

story as the story of somebody who

decided to go ahead and run for office

you might be able to guess who I’m

talking about ten years ago I don’t

think I would have ever been able to

tell you that I would be in this

position today in fact it was just a

little over four years ago that I

decided to run for office for the first

time in hindsight having been up against

a 12-year incumbent I don’t know if I

would have done it but I just wanted to

be able to to make a change make a

difference and really one of the one of

the main reasons why is the the idea

behind this talk

it is the importance of city and

resident collaboration and what is what

exactly is collaboration well it’s the

act of working together to create or

achieve something and so if you look at

this picture you know this might conjure

up images such as this you’ve got groups

working together they’re rolling up the

sleeves this is actually pertaining to

some transportation initiatives to look

at transportation throughout our County

to include transit options and so when

we talk about the importance of of

collaboration of resident engagement you

know those cities that actually do

employ methods of collaboration that

really engage and ask for participation

from their residents do a number of

things one they can conduct surveys I

found in our city that prior to the

survey that we had conducted just in

this janice last January it had been

over ten years since the survey had

actually been conducted another thing

they can do is to encourage two-way

communication so instead of just

informing people and pushing out

information to actually engage people in

a conversation the other thing that that

cities can and should do that seek

collaborative efforts is to ask for

participation from their residents

through such thing as committees as

service projects and through

volunteering there are all kinds of

opportunities to be able to do that we

we will be doing that this year in our

city when it comes to redoing our

general plan and also community

visioning projects that really talk

about what we want to see in our city

going forward so really when you when

you think about the concept of being

collaborative it kind of it kind of is

common sense

I mean practical experience and and just

just a general general view would would

state you know that you would much

rather live in a city that is

collaborative than one that is not you

know ask yourself this question would

you like to live in an environment where

your opinion is never sought or asked no

my question is no thank or the answer’s

no so then the question becomes well

then why is that so rare why is it such

a rarity that that opinions are sought

by elected officials and by city

officials of residents that live in

their cities I’ve come up with a few

different few different reasons why

based on my experience reason number one

I think is a just general misconception

of the the office that one

oftentimes people that are elected as

representatives feel like okay I have

now been elected and it is now my

thoughts my ideas my actions that that

really should be driving the agenda and

it is this misperception that I think

lends to the lack of collaboration that

we see so often in cities it isn’t so

much that yes you were elected to

represent the people and to be able to

set I think the larger the larger

context or the larger agenda but the

actual how the implementation needs to

occur with input from your constituents

another reason is low voter turnout we

as residents we this is a participatory

participatory process if we want

collaboration to occur it is a two-way

street sadly sadly it is not uncommon to

see less than 15% voter turnout in

municipalities in fact there was a

recent study that was done by Portland

State University that showed that of the

top 200 metropolitan areas and cities

only about 15% of people actually vote

and we’re talking about your cities here

this is where the rubber really meets

the road and where there is more impact

I would argue and I would contend

there’s more impact in your individual

lives that comes from the policies that

are created at the city level than there

are

back in Washington DC and yet we have

such low voter turnout if we have a 50

percent turnout that’s actually viewed

as an enormous success just to put it

into some context in riverton City here

we have in this last mayoral race we

actually approached 50% whereas

historically we’ve only been in the in

the 20% range so of all eligible voters

only about 20%

that have been voting and I think that

one of the reasons why we had a larger

turnout this year was because we made

this topic of collaboration a central

issue in the campaign reason number

three that I’ll offer up is just

mistrust and apathy in addition to low

voter turnout you have so many the the

mindset that’s very prevalent amongst

eligible voters is well why vote it

doesn’t make a difference in fact

another poll that was recently done

showed that LA in LA County alone 67

percent over two thirds of the people

that were polled that were eligible to

vote indicated the reason they’re not

voting is because it doesn’t make a

so another reason that I’ll offer up is

communication I like this quote from

George Bernard Shaw that says the single

biggest problem in communication is the

illusion that’s actually taking place

and I I’ve seen that so often in

negotiations in communications with with

residents so let’s move on to how how do

cities then best collaborate with

residents and I would contend that the

first point you have to do is really ask

that’s something that I made a pivotal

part of the this last campaign in the

city is to ask offering up surveys

having online and offline forums

opportunities for engagement I think

first and foremost public officials are

public they should be in the public and

they should be communicating with the

public that is that is a leadership

thing we need to be able to to be able

to really lead on that the other way in

which cities can foster a collaboration

and a really collaborative environment

is to leverage technology now we have a

number of new technologies that we need

to be embracing that can really engage

the public much more so than they’ve

ever been we are here at Riverton city

were implementing a few of those now

we’ll be rolling out a new mobile

application for example that gives

residents not just the opportunity to

report a problem

but to also provide feedback and be a

real engagement mechanism in addition to

that we’re also leveraging technology

through new website where gives forums

and opportunities for people to to come

and and discuss ideas electronic

newsletters a city can be a curator an

aggregator of information and be able to

present that to residents in a format

that’s easily consumed and so having

something every other week that we

distribute to residents that shows what

is going on with the city in a way that

that that they can they can move to

action right away

one thing that we found and this was

this was through a best practice at

another city is to conduct what we’re

doing now every week called the mayor’s

minute it’s a short little minute video

segment that we put on our social media

on our website that just tells people

what is going on you know here’s what is

going on in the week and we’ve had a

tremendous feedback with this we also

can livestream council meetings we can

do other meetings as well let’s not just

force people to come to City Hall let’s

take City Hall to them and we can do

that

via livestream over the Internet and I

would also say that we need to create

opportunities for volunteerism and

engagement what we are doing now in

riverton City also we accrue creating

committees our council had recently

created an ordinance that allows the

mayor to create these standing

committees that we’re focused on

originally with economic development

with Parks and Recreation with events

and emergency preparedness and this will

allow more residents to be involved and

engaged in the policy-making process and

feel like they are really contributing

to the city focus groups and open houses

also provide those types of

opportunities

so I would just say that being in a

building an environment or fostering an

environment or city that has a really

collaborative relationship with as

residence is not it is not rocket

science it’s not hard it’s just

something that does need to be done and

I think it can be through just leading

asking for it using the correct

technology to leverage and be

collaborative and then to host

opportunities for volunteerism and

engagement through such things as

committees and I would just urge all of

you to be active in the community and to

reach out and find ways to participate

and thank you

[Applause] [Music]

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