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How the crisis response tool Ushahidi gives voice to the people | Angela Lungati | TEDxKamitiPrison


2007 was an especially exciting year for

me I had just turned 18

and I was excited at the thought of

having a say in deciding the kind of

leadership I wanted for my country I

woke up on the 27th of December stood in

line for possibly six hours before I got

to cast my vote but I didn’t care I was

this excited a few hours after voting I

was glued to the TV screens because I

was eager to get to see the results and

get to know what my civic participation

had actually brought out the first day

passed and results trickled in slowly

but I wasn’t fazed because I assumed

that the Electoral Commission of Kenya

had things covered but when the second

day and the third day passed with

results trickling in extremely slowly I

got anxious I knew something was wrong

results from different media houses were

extremely inconsistent everybody had

their own tally had their own figures of

who was winning and who wasn’t winning

which made me think that the media was

out there to serve the politicians as

opposed to serving the Kenyan population

a few days later on December 30th 2007

the results were announced followed by a

hasty swearing-in ceremony and a dark

cloud formed over this country violence

broke out in different parts of Kenya

and some of the unconformity ports that

we were all receiving were chilling the

media still was unable to tell us what

was going on our country was literally

burning and they’re playing cartoons on

live television

our newly installed government was

trying to bury our heads in the sand and

tell us that everything was okay

downplaying how severe the situation was

a group of four Kenyan bloggers for Rio

Colo Juliana rootage Erik Hersman and

David cobia decided to build a tool that

would allow for ordinary canyons like

myself to share messages of what was

happening

around them they built a tool that

allowed for ordinary Kenyans to send in

messages about human rights violations

depths riots effectively giving them a

voice where no one else could or would

they built a Shahidi who Shahid is an

open-source platform that allows for

ordinary citizens to collect meaningful

data get the real-time pulse respond to

issues and most importantly to tell

their stories it allows the collection

of data by SMS email Twitter the web

platform as well as smartphone

applications this tool is named after a

Swahili word that means testimony this

tool catalyze a paradigm shift in how

information flows in the world

it gave rest the notion that people can

speak up and can be heard it gave people

an opportunity to raise their voices

after the initial map a lot of people

across the world started reaching out to

the ocean Healey team to use the

platform as a way of including having

people included in conversations as

opposed to being excluded in matters

affecting their lives from crisis

response to human rights mapping from

election monitoring to citizen

journalism and even environmental

mapping this tool was being used across

entire world to raise the voices or

people who are considered to be passive

recipients of information now during the

Russians as of 2010 the platform was

used not as a way of mapping out the faz

themselves but as a way of connecting

citizens who are in need with the

resources they require when disasters

tend to hit it’s very hard for those who

need to get the help that they need and

not quake hit Haiti in January of 2010

causing massive infrastructure damage

which meant that humanitarian responders

were not able to get to those who needed

the help in time or were not able to

figure out what they needed a group of

volunteers who

go by the name stand by task force came

together to deploy the platform as a

means of connecting people in need with

the people who can help them messages

would come in via SMS into the platform

they would translate it from Creole into

English and push that over to

humanitarian responders which aji Li was

revolutionizing the concept of crisis

response this was the first time that

humanitarian organizations like the Red

Cross were able to communicate in a

real-time fashion with people on the

ground and get them the resources that

they needed this story isn’t quite

different from what happened earlier

this year as well on April 25th 2015 a

massive earthquake hit the people of

Nepal causing destruction of a lot of

property many people were killed and

tens of thousands injured a group of

people working for Kathmandu living labs

and volunteering with another group

called Nepal monitor decided to deploy

Shahidi one more time as a means of

coordinating response and making sure

that there were no assumptions being

made around what people needed as

opposed to sending out blankets when

people need food making sure that those

are clear a clear communication line

between the ordinary citizens and the

people who needed help from them they

were able to collect more than 2,000

reports and create action out of one out

of every three reports that were coming

in they were able to transform

collection of data into meaningful

action to create impact in their

communities let’s move on to another

different news case during the Egyptian

revolution we shall he played an

important role in documenting the

elections documenting the January 25th

revolution and also documenting the

constitutional amendments the group of

people who deployed Shahidi in Egypt

were well aware that the map would have

been taken down but they didn’t care

because they wanted to show the world

what was happening on the ground and

similarly in Libya the standby task

force as well as un OCHA deployed the

platform once again as a means of

providing a better situational awareness

of what exactly was happening on the

ground this is one of my favorite

examples of the use of Ushahidi because

it’s something that touch is very

closely to my own heart as a woman the

founders of harassment or tired of being

hounded on the streets of Egypt you know

you walk around and people are harassing

you all the time and you’re unable to

speak up because you feel like speaking

up will not make a difference because

Society has accepted it as a status quo

they decided to deploy a Shahid II as a

means of not only creating awareness

about sexual harassment against women

but also changing the conversation so

that we’re getting to the point where we

are creating some sort of behavioral

change

getting people to know about how deeply

rooted this issue is in our countries

and how it’s affecting the lives of

women and trying to reset the

relationship between women and men in

Egypt they’ve done a lot of studies and

have conducted a lot of community

working groups and sessions to try and

also change the mindset of the men who

are actually perpetuating this and

trying to make sure that people

understand that sexual harassment is

something that we should not accept now

because of our history elections in

general and Kenyan elections in

particular are something that are very

important to the team at we Shahidi

if there’s one group of people who

should hate elections its Kenyans

because during elections you lose

property

you lose friendships and sadly people

lose their lives you’d think that we

would think that

Kenyans hate politics by now but we

don’t we relish it and because we love

politics and we love elections let’s try

and have good ones so in 2013 once again

Ushahidi deployed a modified version of

the platform and named it which are

busey which is a Swahili word for

elections but this time it was a little

different as opposed to a reactionary

response to something that was going on

we decided that we were going to use it

as a

venting measure to make sure that what

happened in 2007 never happens again our

strategy was to tap into the collective

intelligence of the crowd to collect

data and help every Kenyan protect their

boots once we collected that data we

were able to verify it and after that

escalated to people who would be able to

do something about it whether it’s I

walked into my polling station and it

wasn’t opened on time for that over to

the IABC or there’s a group of people

collecting with pandas near polling

station for that over to law enforcement

agencies so that they’re able to do

something about it we were able to see

more than 5,000 messages received about

90% of these being ludley from SMS

across this entire country I think we

actually did a lot to help Kenyans

protect their votes now these are really

really powerful examples of how a

Shaheed is being used to escalate or

amplify the voices of people who are

passive recipients in ur to be passive

recipients of information than

90-thousand maps out there right now

actually more than 90,000 maps this

platform has been deployed in more than

150 countries and translated into more

I think that all these maps have one

thing in common these maps have

capitalized on one theory that it takes

something that that affects you directly

to make you think about acting and

solving a problem in your community so

let me try to explain this a little

further let’s assume that this is a

pothole in your community and every day

you’re driving past it’s it’s it

scratches the underground it scratches

the body of your car or better yet since

Kenya’s a wok ignition every time you’re

walking by a street with El Nino coming

along if the the pothole is filled with

water every time a car passes by water

splashed on you

or better yet every time you’re sitting

in that much of going to work or going

wherever you’re going every time it goes

over that bump you hit your head when

the local government decides to fix this

pothole that really is news it’s

something that you get really excited

about news about a part of being fixed

in Uganda really it doesn’t affect you

much it’s not something that touches you

close to your heart the common factor

between all these different maps is the

fact that they were able to identify

issues that people on the ground really

care about and they’ve been able to

collect so much data and create

meaningful impact in the communities

through that now our incoming executive

director which I highly doubt devera

once told me that technology can be more

powerful than throwing stones more

radical than throwing stones and that’s

true true testament to that is looking

at the number of maps we’ve seen being

deployed for Shahidi but this one

disclaimer it’s not just about the

technology technology contributes just

about 10 percent of the success of any

initiative without the human interaction

without the planning behind it

technology’s mute so we always need to

think about

ninety-percent look at technology not as

a complete solution to your problem

problem my apologies but something that

amplifies your your solution which

brings me to the next point insight from

data can be used to leapfrog right data

can be used to drive a lot of decisions

in our countries in our homes to help us

make better decisions

however we should always look at and use

this analogy of a farm the data data are

seeds platforms Laquisha he exists to

help you understand to help you help

create access to information to help

make the data ingestible you know if

forced to give you a spreadsheet right

now with a lot of numbers on it it’ll

seem boring but you being able to log on

and look at it on a map or visualize it

it really helps you make sense out of

what exactly is being said but all of

that the data and the platforms are

meaningless without people we need to

tap into the intelligence of local

people I know that in this world we

always tend to think about people as

uneducated in some sense and assume that

we are the ones who know everything

that’s going on and don’t pay attention

to the context the local people have

that context let’s capitalize on their

knowledge and finally a society that

gives people a second chance is a

late 2007 was a very dark time for

Kenyans it was a very dark time in

Kenyan history 2008 was the second

chance for Kenya looking at a tool that

was built out of problems you always

tend to associate with Africa low

bandwidth bad governance and seeing the

kind of impact it was creating across

entire world the map you are seeing

behind here all those dots on the map

represent a single post shared by a

voice that would have otherwise been

silent I think that’s extremely powerful

and we should be extremely proud of our country thank you

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