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Disruption is not new | Arthur Goldstuck | TEDxJohannesburg


in any given year like a random year 100

years ago they invented in that year the

first hamburger bun a serious

contribution to civilization as you’ll

discover in a moment the first 12 a leaf

interchange was patented in that here

and of course then you immediately

needed the first tow truck the first

light switch we still using the

technology 100 years later so don’t

discount an innovation that arrives

today because I 100 years from now it

will also depend on it the first

condenser microphone i’m using it right

now and stainless steel with athletes

this building wouldn’t be possible and

more important the greatest contribution

to civilization the first self-service

supermarket it looked like this just

called the Piggly Wiggly very inspiring

name but the Piggly Wiggly was a serious

contribution to the future of businesses

will discover shortly that was a patent

for the first though belief exchange

that was a catalog entry for the first

tell truck you could order it of a

catalog so anyone could be a tow truck

driver it was the uber of its day and

that was Walt Anderson who invented the

first standardized hamburger bun but the

significance of that photo is what lurks

in the background his own private jet

while not quite a jet but a private

plane but on that plane is a logo it

says you can’t see the full logo but

it’s his White Castle system and the

important part of that logo is the word

system because it was the first

franchise system for fast food in the

world made possible by the standardized

hamburger bun which led to a century of

franchising opportunity and disaster of

course the White Castle still survives

to this day that is the very first one

but you’d be hard-pressed to find one

because they have been so heavily

submerged under all the other friend

charges that they helped to make

possible and

of course there was Harry really the

inventor of stainless steel and

stainless steel smile to the camera

which we still used to this day the

point is that disruption is not new the

difference is that is all connected and

more important than being connected is

that it’s instant look at happen to

piggly wiggly and what it gave the world

yes the first turnstile in a retail

outlet but the important thing about

this image is what lurks in the

background those are shelves pulled loss

products which are restocked as people

remove them from the shelves that was

the invention of the concept of

just-in-time inventory and that inspired

Toyota to come up with the Toyota

Production system which was the

beginning of various radical innovations

in business thinking including the

kaisan a system for continual

improvement that Toyota a brought to the

world and is still today a massive

influence on other business models and

ways of thinking about business but it

took 30 years from the Piggly Wiggly to

the Toyota Production system because

innovation and disruption was not

connected it meant that disruption in

itself was not a thing it was not

abandoned although innovation and

invention was already abundant at that

point in the meantime there were

numerous innovations numerous inventions

and most of them vanished without a

trace so some of these you may not know

today that was the electric belt that

would heal any of your ills it was the

Fitbit of its day so 100 years from now

people may well laugh at the ads that

you see for smartwatches and their

fitness devices because it’ll all be

built into your skin you will need to

buy a device for it that was the bureau

scope on top and the glyphis cope at the

bottom and those were the virtual

reality headsets of their time they were

called styria scopes and you could look

at dual images and see them in 3d

his radical we still use it Oh age we

don’t then we get to the 1930s where

robots were suddenly an exciting concept

the movie metropolis had been foisted on

the world and everyone saw a future in

which robots could take over but they

were already thinking about machine

learning and this particular royal

typewriter allegedly was adaptable to

the user it learned how the user worked

on the typewriter and with the depth its

tension to that user and people actually

believed it at the time today they still

believe that kind of thing and then we

get to the 1960s where you had your

first alleged music recorders for the

home that were almost as good as the

voice recorders we have in our cell

phones today where we also record our

voices or record our messages or own

singing in the shower and then we lose

it forever in the same way that those

records were lost forever because we

don’t I way to store them or wait to

find them more important we had these

amazing innovations that people really

believed would work for three dollars

you could have a rest radio and speak to

someone on the other end of the city now

really and if you waited for Black

Friday you could get two for three

dollars and if you waited for cyber

monday you can get three for three

dollars but the most significant

invention of all from the 1960s of

course was x-ray specs for only one

dollar you didn’t even have to wait for

black friday to get your x-ray specs did

cheap you can start seeing a picture

emerging this was the Kickstarter of the

1960s and people you see invest in it as

you send their money in and they still

do today for the same kind of products

on Kickstarter anyone selling x-ray

specs on Kickstarter I’m in the market

for a couple of them because I’m sure by

now they must work as advertised and

then the 1970 is a very tough time to be

a geek because that’s what your

SmartWatch looked like and they also had

a very good sense of what your social

life was like because this is how they

solve modems to you

that was a blazing-fast 4,800 bits per

second modem you could get probably an

entire sentence downloaded in the other

18 minutes that you would listen to a

TED talk today and I have to say the

geeks got very excited about it but I’m

not shipped to us about the advertising

or about the modem itself the lesson of

all of that is not every innovation

operates as advertised not every

innovation meets a need either let’s

quickly fast-forward to the present day

before we resume our journey through

time last month october 2016 look at

these two massive innovation that we’re

going to change financial services in

South Africa that was shut down vodacom

clothes on and pacer despite the fact

that is still wildly popular in kenya

it’s transformed the kenya economy it

died without a trace almost in South

Africa and empty and chat on mobile

money which has transformed access to

money in countries like Uganda and

garner why because you have to get into

a taxi and pay money to get to an ATM to

draw money to go to pay money to get

money so naturally it’s a solution for

those countries in South Africa is an

ATM on every corner is a money transfer

service in every retail outlet you don’t

need money a mobile money in a country

like this not every innovation meets a

real need in every country in which it’s

launched let’s look at what happened

just five years ago 2011 as we resume

our journey through time we find that

the biggest and best-known tech brands

in the world failed not just once but

again and again so in 2010 these two

products were launched by the two

companies with the most cash in the bank

of any company in the world Apple and

Microsoft iTunes ping a music social

network of course it’s going to work

their own itunes that earn the world of

music of course anything they put out

there is going to work Microsoft

Microsoft knows how to produce

smartphones away I take that back but

they imagine that a smartphone dumbed

down for children would be a thing

because of course children don’t want to

very latest in gadget free they don’t

operate at the cutting edge so let’s uh

listening to children and then in 2011

products that were launched in that here

and closed down in that year started

with the blackberry playbook the first

tablet from blackberry was going to save

the company start problem there was no

email on the first day book now email on

a tablet what were they thinking I have

no idea I still don’t know to this day

I’ve I could do that Facebook invented

email you can either email through

facebook because no one had an email

account in 2011 and then daily deals

well group until five years to discover

that it was a dead business model but

facebook tells died on the same year to

their credit google the biggest site in

the world of course you to launch a

social network there’s called google

plus everyone’s going to embrace it no

one needed what Google Plus offered an

HP the biggest computer company in the

world at one stage setting the most

notebooks and laptops obviously if I

went into tablets and produce something

called the touchpad with the own

operating system everyone will go for it

and of course who remembers web OS idle

and then in subsequent years they kept

failing facebook launched the first

facebook phone to HTC the HTC first I

don’t remember that one either and

anyone you got nostalgic for google

glass the legacy of google glass is the

word glass hole and that’s a lesson to

anyone who thinks that innovation for

its own sake is going to attract the

public it’s going to attract investment

and it’s going to attract the consumer

however every single innovation shows us

what’s possible and we have never had

the kind of abundance of innovation that

we have today yes 2016 abundance 1960s

abundance but today abundance like never

before what we don’t have is an

abundance of attention so each new

innovation that’s our no redundant but

some innovations are really old if you

look at the past

but every innovation as to attract the

attention and the wallet of the user we

do have an abundance of expectation we

do expect it to work we do expect it to

take off instantly so we finally reached

the end of a hundred year journey and

arrived in this future that we call 2016

to me I’m living a life of science

fiction looking at what’s out there

compared to what was there hundred years

ago look at watches launched just this

year or what is made possible in January

a chip that you implant in the

bloodstream that picks up an enzyme that

alerts you to the fact that you are

going to have a heart attack in the next

four hours because the heart admits that

enzyme when it’s about to go into

failure that chip sends a signal to a

receiver on your skin which in turn

transmits a signal to your smartphone so

your blood phones you to tell you that

you’re going to have a heart attack and

you better get the hospital that was

februari 2016 mark zuckerberg walking

past his minions i’m in the media while

they’re all experiencing virtual reality

and he proceeds to telling that virtual

reality will be the next platform for

social media we r goes mainstream pepper

the restaurant robot which is in use in

fourteen thousand locations in japan and

they’re producing another thousand every

single month takes your order and bring

your food but in May this year also

could take a payment from you now to me

pepper is the new celebrity of our time

and we all want a photo with a celebrity

so one of the great moments of my life

was not meeting Luther Vandross but

meeting pepper the robot and people say

but I want to be served by human being

but when i said hello pepper and he said

to me hello human i was captivated i

only want to be served by robots from

now on because it is such an engaging

experience and the novelty is going to

wear off only probably off to another

ten to a hundred years from now june

this year the nova launches the Moto G

smartphone which is the sliver the Civil

on top of that device the piece of the

bottom is called the insta che

projector and a muddy mud they call it

that displays whatever is on your screen

onto a wall or any other surface and it

can do a 70 inch high-definition display

of your netflix app on your phone you

certainly don’t need a large screen TV

but it’s not yet interactive in future

that’s going to be an interactive

display and you won’t need the device or

this the screen on which to ir to talk

you will able to type on any surface you

can project your keyboard onto a

serviette so in future will be but will

be buying Soviets instead of smartphones

and then probably as important as the

first hamburger bun the first

self-driven beer delivery in the world

the future is arriving and then finally

this month well aware of all people

launched the phone that’s got machine

learning built into it this phone will

learn your habits and optimize the phone

as you go along so the promise is that

18 months after you’ve started using the

phone it’ll be a better phone than when

you started using it if that works it

will transform the way phones are built

every single day this year there’s been

another innovation every day there’s

been another way to change the world you

can resist this change or you can

embrace this abundance of innovation you

can choose the future which you want to

live thank you very much

[Applause] [Music]

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