they take us to the highest heights but
sometimes they’re the lowest of the low
welcome to watchmojo.com and today we’re
counting down our picks for the top 10
worst things airlines have ever done
before we begin we publish new videos
every day so be sure to subscribe for
more great content for this list we’ve
ranked the most appalling examples of
poor service by passenger airlines and I
know there’s programs out there that can
transport your pets way safer than the
cargo of an airplane
number 10 bathroom break equals security
scare I think some of that intimidation
in a moment Society was having allies
when in April 2017 Delta Airlines flight
was delayed one passengers call of
nature prompted major security protocol
kima Hamilton was waiting to fly to
Milwaukee from Atlanta when he asked to
use the restroom but was told to stay
seated with the plane still stuck on the
tarmac 30 minutes later he could wait no
more and headed to the men’s room only
for the pilot to swiftly turn the plane
around and return to the gate where mr.
Hamilton was removed and everyone else
was forced to disembark and reboard
which took over two hours I’ve seen this
happen on planes before I never heard of
Columbia loose in the end Kimmel was
questioned by police before having to
buy another ticket with only a partial
refund on his original treat and I go
why are you doing this to me
and they go because we’re delta airlines
and life is a nightmare
number nine United breaks guitars
that’s a $3,500 guitar but it’s not so
much about the money it’s the
sentimental value a mid-flight
misdemeanor so bad it inspired a trilogy
of protest song united airlines poor
treatment of gave Carol’s musical
instrument is internet gold Carol was
travelling with his band sons of maxwell
on the eve of a week-long tour of
nebraska in 2008 when from the window of
his plane during a layover in Chicago he
spotted his equipment being thrown
around by baggage handlers shortly after
landing Carol found that it’s $3500
Taylor guitar had been
smashed but no matter how hard he
complained he found little sympathy and
zero compensation we’ve been doing this
for a long time we have hundreds if not
thousands of stories that are just like
this where guitars have gotten broken so
Carol did what any enterprising musician
would do
he turned frustration is a song and
became an overnight YouTube star number
eight heated protests air travel can be
quite uncomfortable but passengers on a
2017 jet Airways flight from Mumbai had
to stage a mass protest before their
widespread complaints were finally
listened to upon boarding several people
raised concerns about the cabin
temperature with some even suggesting
that they were close to suffocating but
the crew sent them back to their seat
and continued regardless it wasn’t until
around 130 flyers made a literal send
filling the aisles shortly before
takeoff that action was taken and the
plane taxis back to the bay now you can
stand there and be the panicked angry
mob and blame him me and the government
for getting you into this but if you
want to survive tonight we need to save
your energy start working together the
technical issue was eventually rectified
but not before a lengthy delay number
seven
Simon the giant rabbit it’s one thing to
miss handle luggage but transporting
animals and pets is another level of
responsibility and another queue for
massive failure by United Airlines in
2017 news broke that Simon a giant
rabbit expected to eclipse his father to
become the world’s biggest bunny died
while being transported by United from
London to Chicago wears no ordinary
rabbit that’s almost fall cooler
bad-tempered rodent you ever set eyes on
much more than simply a sad turn of
events Simon perished when staff in
Chicago mistakenly stored him in a
chiller and it gets even worse when
Simon’s owner asked for his body to be
sent back to the UK for a post-mortem
she found that United had already
arranged a cremation without her consent
this is a really really important
executive that United uses more every
single day and it would be an absolute
shame if anything happen to it
number six ban on breastfeeding when did
that become acceptable and the old days
a woman would never consider doing that
in public if they go find a bar
officially United Airlines says that
nursing mothers are welcome on its
aircraft but the staff on a 2016 flight
from Salt Lake City to Los Angeles
clearly missed the memo
Juliet Thompson was breastfeeding her
baby when at the insistence of an angry
passenger United cabin crew told her to
cover up beneath a blanket United staff
did apologize on arrival at LAX but Miz
Thompson later said she felt ganged up
on throughout the ordeal and her
experience isn’t an isolated incident he
said you can go to the bathroom and I
said the bathroom is not sanitary and I
can’t pump in a bathroom in 2015 another
mother asked the United attendants to
direct her to the nursing station during
a layover in Washington DC only to be
taken to the pet Relief Center number
five you want to take this outside the
least airplane passengers expect is a
pilot who appears calm and in control
but travel with Air India and that’s not
always what you get apparently he’s done
in life like anything I realized how
much better it is on multiple occasions
an Air India pilot has shocked
passengers by engaging in a mid-flight
punch up in 2009 as part of the widely
publicized midair molestation case an
allegation of sexual assault provoked a
brawl between pilot copilot and air
hostess which spilled out into the cabin
management first let them know the full
story in 2015 fighting pilots kept their
ruckus inside the cockpit but both were
grounded when it emerged that the first
officer beat the pilot up before takeoff
but neither reported the incident until
post flight number four just say no to
legging I wear them because they’re
comfortable like I don’t really like
jeans because they’re really tight in
the waist lots of us like to dress down
when we fly but two girls apparently
overstepped the mark when they turned up
for a United flight in leggings the pair
was refused entry onto the plane as the
airline felt they were not properly
clothed now
jeggings what come on that there genius
the incident caused of social media
storm and it emerged that a third
passenger had also fallen short of
United Star dress code but sidesteps the
rule by donning a dress over top if you
started enforcing that is a dress code
what’s next
United responded to criticism by
explaining that the passengers in
questions had been traveling with the
United employee pass for which different
rules applied but the whole episode
proved to be a PR disaster number three
pet travel troubles when Kathleen
Considine arrived at Portland Airport in
February 2017 she expected to be
excitedly greeted by her beloved golden
retriever Jacob instead her pet was
unresponsive and was soon pronounced
dead the dog died shortly after a United
flight from Detroit which saw him
unexpectedly kept in Chicago for 20
hours overnight without food it was just
I’m not not caring to check not only did
the airline not allow food to be sent
with the retriever but it was also
suggested that someone had given Jacob
some form of meds during a journey all
told
seven year old Jacob couldn’t survive
the trip and his owner took to Facebook
to call for a United boy caught by
animal lovers number two massive
computer outages hopefully we won’t miss
our connection coming the system-wide
probable missing
well Delta isn’t the only airline to
experience large-scale computer issues
it did suffer two of the largest outages
within a few months of one another
in the early 21st century in August 2016
loss of power at an Atlanta Operations
Center triggered international delays
and over 1,000 cancellation costing one
hundred and fifty million dollars
fast-forward to January 2017 and a
similar IT issue grounded all Delta
flights for a number of hours resulting
in almost 300 canceled journeys well
it’s it’s deja vu all over again as they
say disgruntled passengers vented on
Twitter and Airport chaos ensued
thanks to airline mergers across the
board lots of carriers were affected
leaving customers stranded and
scrambling for hotels all over the world
before we unveil our number one pick
here is an honorable or in this case
dishonorable mention
[Music]
number one overbooked and
over-aggressive
play the word ashamed comes to mind
they’ve featured more than any other
airline today and United takes our top
spot in April 2017 the carrier made
worldwide headlines over footage of a
United passenger being forcibly removed
from an overbooked flight for the past
two weeks our team has been working to
answer two questions how did this happen
and how can we do our best to ensure it
never happens again dr. David Dowell
lost two teeth and broke his nose in the
incident which brought to light ongoing
issues with the common practice of over
booking flights to reduce empty seats
although United quickly agreed to a
settlement and announced customer
service improvements in the wake of the
viral clip the airline saw its
popularity plummet all the unexplainable
and inexcusable airline misdeeds the
dragging of doctor Dow from his bought
and paid for seat is the worst of the
worst inviting you to come fly the
friendly skies
do you agree with our picks check out
these other great clips from WatchMojo
and subscribe for new videos every day
[Music]
sometimes they’re the lowest of the low
welcome to watchmojo.com and today we’re
counting down our picks for the top 10
worst things airlines have ever done
before we begin we publish new videos
every day so be sure to subscribe for
more great content for this list we’ve
ranked the most appalling examples of
poor service by passenger airlines and I
know there’s programs out there that can
transport your pets way safer than the
cargo of an airplane
number 10 bathroom break equals security
scare I think some of that intimidation
in a moment Society was having allies
when in April 2017 Delta Airlines flight
was delayed one passengers call of
nature prompted major security protocol
kima Hamilton was waiting to fly to
Milwaukee from Atlanta when he asked to
use the restroom but was told to stay
seated with the plane still stuck on the
tarmac 30 minutes later he could wait no
more and headed to the men’s room only
for the pilot to swiftly turn the plane
around and return to the gate where mr.
Hamilton was removed and everyone else
was forced to disembark and reboard
which took over two hours I’ve seen this
happen on planes before I never heard of
Columbia loose in the end Kimmel was
questioned by police before having to
buy another ticket with only a partial
refund on his original treat and I go
why are you doing this to me
and they go because we’re delta airlines
and life is a nightmare
number nine United breaks guitars
that’s a $3,500 guitar but it’s not so
much about the money it’s the
sentimental value a mid-flight
misdemeanor so bad it inspired a trilogy
of protest song united airlines poor
treatment of gave Carol’s musical
instrument is internet gold Carol was
travelling with his band sons of maxwell
on the eve of a week-long tour of
nebraska in 2008 when from the window of
his plane during a layover in Chicago he
spotted his equipment being thrown
around by baggage handlers shortly after
landing Carol found that it’s $3500
Taylor guitar had been
smashed but no matter how hard he
complained he found little sympathy and
zero compensation we’ve been doing this
for a long time we have hundreds if not
thousands of stories that are just like
this where guitars have gotten broken so
Carol did what any enterprising musician
would do
he turned frustration is a song and
became an overnight YouTube star number
eight heated protests air travel can be
quite uncomfortable but passengers on a
2017 jet Airways flight from Mumbai had
to stage a mass protest before their
widespread complaints were finally
listened to upon boarding several people
raised concerns about the cabin
temperature with some even suggesting
that they were close to suffocating but
the crew sent them back to their seat
and continued regardless it wasn’t until
around 130 flyers made a literal send
filling the aisles shortly before
takeoff that action was taken and the
plane taxis back to the bay now you can
stand there and be the panicked angry
mob and blame him me and the government
for getting you into this but if you
want to survive tonight we need to save
your energy start working together the
technical issue was eventually rectified
but not before a lengthy delay number
seven
Simon the giant rabbit it’s one thing to
miss handle luggage but transporting
animals and pets is another level of
responsibility and another queue for
massive failure by United Airlines in
2017 news broke that Simon a giant
rabbit expected to eclipse his father to
become the world’s biggest bunny died
while being transported by United from
London to Chicago wears no ordinary
rabbit that’s almost fall cooler
bad-tempered rodent you ever set eyes on
much more than simply a sad turn of
events Simon perished when staff in
Chicago mistakenly stored him in a
chiller and it gets even worse when
Simon’s owner asked for his body to be
sent back to the UK for a post-mortem
she found that United had already
arranged a cremation without her consent
this is a really really important
executive that United uses more every
single day and it would be an absolute
shame if anything happen to it
number six ban on breastfeeding when did
that become acceptable and the old days
a woman would never consider doing that
in public if they go find a bar
officially United Airlines says that
nursing mothers are welcome on its
aircraft but the staff on a 2016 flight
from Salt Lake City to Los Angeles
clearly missed the memo
Juliet Thompson was breastfeeding her
baby when at the insistence of an angry
passenger United cabin crew told her to
cover up beneath a blanket United staff
did apologize on arrival at LAX but Miz
Thompson later said she felt ganged up
on throughout the ordeal and her
experience isn’t an isolated incident he
said you can go to the bathroom and I
said the bathroom is not sanitary and I
can’t pump in a bathroom in 2015 another
mother asked the United attendants to
direct her to the nursing station during
a layover in Washington DC only to be
taken to the pet Relief Center number
five you want to take this outside the
least airplane passengers expect is a
pilot who appears calm and in control
but travel with Air India and that’s not
always what you get apparently he’s done
in life like anything I realized how
much better it is on multiple occasions
an Air India pilot has shocked
passengers by engaging in a mid-flight
punch up in 2009 as part of the widely
publicized midair molestation case an
allegation of sexual assault provoked a
brawl between pilot copilot and air
hostess which spilled out into the cabin
management first let them know the full
story in 2015 fighting pilots kept their
ruckus inside the cockpit but both were
grounded when it emerged that the first
officer beat the pilot up before takeoff
but neither reported the incident until
post flight number four just say no to
legging I wear them because they’re
comfortable like I don’t really like
jeans because they’re really tight in
the waist lots of us like to dress down
when we fly but two girls apparently
overstepped the mark when they turned up
for a United flight in leggings the pair
was refused entry onto the plane as the
airline felt they were not properly
clothed now
jeggings what come on that there genius
the incident caused of social media
storm and it emerged that a third
passenger had also fallen short of
United Star dress code but sidesteps the
rule by donning a dress over top if you
started enforcing that is a dress code
what’s next
United responded to criticism by
explaining that the passengers in
questions had been traveling with the
United employee pass for which different
rules applied but the whole episode
proved to be a PR disaster number three
pet travel troubles when Kathleen
Considine arrived at Portland Airport in
February 2017 she expected to be
excitedly greeted by her beloved golden
retriever Jacob instead her pet was
unresponsive and was soon pronounced
dead the dog died shortly after a United
flight from Detroit which saw him
unexpectedly kept in Chicago for 20
hours overnight without food it was just
I’m not not caring to check not only did
the airline not allow food to be sent
with the retriever but it was also
suggested that someone had given Jacob
some form of meds during a journey all
told
seven year old Jacob couldn’t survive
the trip and his owner took to Facebook
to call for a United boy caught by
animal lovers number two massive
computer outages hopefully we won’t miss
our connection coming the system-wide
probable missing
well Delta isn’t the only airline to
experience large-scale computer issues
it did suffer two of the largest outages
within a few months of one another
in the early 21st century in August 2016
loss of power at an Atlanta Operations
Center triggered international delays
and over 1,000 cancellation costing one
hundred and fifty million dollars
fast-forward to January 2017 and a
similar IT issue grounded all Delta
flights for a number of hours resulting
in almost 300 canceled journeys well
it’s it’s deja vu all over again as they
say disgruntled passengers vented on
Twitter and Airport chaos ensued
thanks to airline mergers across the
board lots of carriers were affected
leaving customers stranded and
scrambling for hotels all over the world
before we unveil our number one pick
here is an honorable or in this case
dishonorable mention
[Music]
number one overbooked and
over-aggressive
play the word ashamed comes to mind
they’ve featured more than any other
airline today and United takes our top
spot in April 2017 the carrier made
worldwide headlines over footage of a
United passenger being forcibly removed
from an overbooked flight for the past
two weeks our team has been working to
answer two questions how did this happen
and how can we do our best to ensure it
never happens again dr. David Dowell
lost two teeth and broke his nose in the
incident which brought to light ongoing
issues with the common practice of over
booking flights to reduce empty seats
although United quickly agreed to a
settlement and announced customer
service improvements in the wake of the
viral clip the airline saw its
popularity plummet all the unexplainable
and inexcusable airline misdeeds the
dragging of doctor Dow from his bought
and paid for seat is the worst of the
worst inviting you to come fly the
friendly skies
do you agree with our picks check out
these other great clips from WatchMojo
and subscribe for new videos every day
[Music]
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