co-founder of the hashtag hello my name
is campaign and I want to take you on a
journey a personal journey an
educational journey but also journey on
how through adversity comes legacy July
23rd 2005 July 23rd in general it’s a
poignant day in my mind and in my memory
2005 it was the day that I married my
soul mate she just finished studying at
Edinburgh University six years doing
doctrine it was the happiest and the
best day of my life I will come back and
refer to July 23rd along the way as we
go through today’s talk and as you can
see from there you know the weather was
perfect Kate look beautiful as she
always did and myself you know looking
ok so we fast forward now quite a number
of years to 2011 and you know kits
working away up as a junior doctor
working long hours and I’m working my
way of the management ladder as the
house in Leeds and we thought it was a
well-deserved holiday in California
where fortunately we’ve got family and
friends that live over there and this
picture was taken on a vineyard in
Sonoma Valley in California experiencing
wine tasting and having a really nice
holiday except for the fact that Kate
wasn’t feeling that great but we just
put that down to tiredness
we put it down to the Travel Inn the
jetlag etc 24 hours after this picture
was taken
I found KITT riding around on the bed in
my relatives house and me as a non medic
in the relationship made the decision
that we needed to go to hospital we
needed to tick it – er in the States and
looking about now if we hadn’t have done
that because of the ramifications of
Kitts renal failure another 24 hours
Kate would have died there and then in
so we pursued we returned to you care to
pursue further treatment within the NHS
and it was clear from the start that
this situation wasn’t great and through
all the tests that we went through in
lead every AM scenario was always the
worst case scenario and at that point
kit was given six to twelve to live with
her Desna plastics small round fell
tumor diagnosis the picture on the left
there is obviously care and looking as
beautiful as ever and in a hospital ward
in lead being told by her consultant at
that time I don’t think he won’t be able
to work again kit
you know you prognosis isn’t great care
is very determined and kids very
resilient and she said to the console
and I will work again in some capacity
New Year’s Eve 2011 we made a decision
to stop chemotherapy at that point
because the burden and the balance
between good living and being in
hospital was just out weighing each
other three weeks later Kate was back on
the wards working three days a week as a
doctor doing the job that she loved to
do looking after older people the next
18 months or Sur saw Kate have
relatively good health and not having to
have much intervention she wrote a book
and when then she went on to write a
second book but the first book was
talking about her experiences in
hospital other doctor under patient and
throughout that time she was getting
quite a big following on social media
and a lot of people were asking her to
go and talk and give inspirational
speeches at various events across the UK
and kick came up with her own core
values that you know still resonate now
in health care but also across business
so kids for things were around
communication communication is key in
any relationship in health care as a
patient and as a doctor or healthcare
professional she was passionate about
the little things birth in her work and
herself as a patient
so making a patient a cup of tea and
kneeling down the bed next to patient so
your eye level Robin
you know carrying over them the third
value of kiss was being at the center of
all decisions Kate didn’t want decisions
to be made about her without her input
but she appreciated that because she is
in you know she’s from a medicine
background she can understand it more
than most others so for her it had to be
bespoke care tailored towards kit and in
the final value of kits was around seen
here as a patient but also seen here as
a person so kit is a keen Baker you know
she’s an auntie she’s a great chef she
plays in a band she’s so much more than
just bed number seven or that girl with
DSR CT so 18 months down the line like I
said she start to feel unwell again the
tombs of start to grow again inside we
had to go back in for another hospital
admission further rounds of chemotherapy
and on the back of the chemotherapy it
made Kate really unwell and she had a
period of neutropenic sepsis which when
we were back in hospital and in a side
room being looked after by healthcare
staff and what’s significant about this
particular admission was that every
single healthcare member didn’t
introduce himself care was having blood
taken by a nurse who didn’t even check
Kate’s day at birth she was talking to
another nurse up on another patient
whilst taking blood from Kate and this
was start to really agitate Kate and in
a way that I’m not really seen before
from her and I think it’s because of the
passion that she exudes around you know
helping other people we then met Brian
and Brown was a porter and he had a name
he had um he took care when taking Kate
down to the theatre
and then that evening Kate and I were
talking about this in the side room
again and kit was um she was moaning you
know there’s no work no the way of
saying it she was moaning about it and I
said look here as in business if you’ve
got something that’s not right either
stop moaning about it or do something
about it and we decided to do something
about it so we this
just at length and the outcome of that
was a social media campaign called
hashtag hello my name is the first tweet
that was sent in August 2013 now you
know kit sent this tweet out we thought
it’d be a couple of weeks it would die
down we won’t really get much response
on it
the response was unbelievable and that’s
sad in a way because something so simple
shouldn’t have been needed in the NHS or
in global healthcare but it was and the
stories that were coming back from
people across the world men that it’s
not just an isolated incident
it is something that’s across everywhere
and care at that point always said she
did not want to remembered other person
who died young of cancer that young
doctor who left before her time she
wanted to make a difference in
healthcare she wanted to make a change
that would last a lifetime and for
generations to come and she always took
quite a lot of inspiration from this
court so we set off on a journey with
hello my name is Kate’s brother he’s a
IT geek so he built a website which is
still in operation today and we have the
hashtag hello my name is that is now a
lager that one of our friends designed
for us
Kier was asked to write for various
article for various magazines and
publications and which those copies of
on here and we were getting a lot of
pictures through from various hospital
trusts in the NHS but also organisations
outside the NHS wanting to get on board
how can I help on spreading the message
of hello my name is Lonnie odds are
being done there was selfie campaigns
there was kick sales going on raising
the awareness but also raising money for
various charities with the main charge
that Kate and I were doing work with we
got to air pool 2014 and I think this is
the murmuring kit realized that if she
died at that point she would have made a
difference to the world in health care
and the reason for that is that kit was
asked to go speak quite a large
conference over in Paris and she met one
of her health care here
Don Burwick and managed to get him to
display the hell on my name is badge and
in the bottom picture on that slide
there is the main stage at this
particular forum with hello my name has
been used by various people so kitten
you at that point Wow I’ve made a
difference and you know I can now rest
in peace but obviously that was 2014 you
know Kate still had more ambitions my
bucket list activities to tick off and
that was what helped her kept her going
over the next few years her own hospital
where once she was having treatment but
secondly she worked out for a time as
well
pledged their support to the campaign
and if the colleagues who work there
would pledge and to treat people as they
want to be treated themselves they were
given a badge which that all over the
hospitals down so far the badges of race
for the charity around 25,000 pounds
because the badge company done it some
of those profits to our actual charity
as well so we’ve got there Julianne who
is the chief exec at least teaching
hospitals every single week he talks
around Kate’s campaign and he talks
about Kate Granger we were with them
being asked to talk of the forum’s so
NHS expert in 2014 I’m continuing on on
an annual basis we’ve now got the kicker
injured compassionate care awards which
are named after Kate because of all the
hard work that she did to change health
care for the better and to drive
compassionate care within society in
2014 Kate didn’t think she’d be there
and to present the award so she actually
recorded a video saying look I’ve passed
away and you know these were wasn’t
really proud however but then the next
year in the next year she’s still been
there to present those awards and last
year was the first year where she wasn’t
there although she did do a video to
play at the actual awards as well but I
was there to present the awards on on
our behalf so if you’ve got something
that is cost a little money takes little
time improves patient care and looks
good in the media politicians want to
get involved
so care now fortunate enough to go down
to meet the then Prime Minister David
Cameron and talk about the campaign with
him and he plays to support to the
campaign across the NHS we were also
invited of a couple years ago to to meet
Nicola Sturgeon and she also played her
sport and also pledged the money to the
Scottish NHS and to support the campaign
Kate had a a suite named after a
hospital down in Watford which Gina
Jeremy hunts down there and having his
photograph taken next to Kate at the
Grange of sweet and he was also in the
response to the Frances inquiry around
mid staffs so me being on health decided
what can I do to really promote this
campaign across social media so I got
behind the celebrity side of it so
people are in the spotlight that can
really drive the campaign across social
media to make sure that it’s something
that keeps going and is well publicised
so you know michelle rhee jr. which is
one of kids favorite chefs and a good
friend of ours now Richard Branson’s
support the campaign you know you’ve got
Kylie Minogue on there we then went on
to think about how can we further do
make changes so in 2015
Kate was back on the chemotherapy drug
and on the 2nd of February we had a
listening to action they’re launching
the event again so Kate was doing a load
of radio work first thing in the morning
she then went into hospital got hooked
up to the drugs and start taking
chemotherapy onboard she then had to
break off from that going to another
nurses officers to do another radio
interview on Radio 2 to talk about you
know hello my name is and it’s it was
such an amazing day a proud day but also
a reflective day as well given that Kier
was actually having chemotherapy for her
terminal cancer we took it on tour so we
took a week out of our busy schedules we
visited 16 trusts across the NHS in a 1
week hit and we’ve got such an amazing
support across the UK you know visiting
various hospitals talking about the
campaign and caregiving amazing speeches
it’s also gone global now sir
I regularly get information photographs
from support across the globe sir in
Australia New Zealand America across
Europe in places you won’t actually
expect so in South Africa and Sierra
Leone with the Ebola they had it across
there and later on this year I’m
actually gonna be taking it further on
tour and actually visit in Australia and
giving conferences over there to hear it
firsthand so today it the hashtag hello
my name is that can be related to health
has held over 1.6 billion Twitter
impressions we know that it’s widely
used everyday across healthcare because
of the amount of photographs and
mentions that we get on social media it
is the stab of therapeutic relationship
and we do have global ambassadors who
are actively campaigning on our behalf
and what you’ve got to remember is in
the NHS a million people are treated
every 36 hours if we can touch 10% of
that million people 100,000 people
everything it’s how we’ll have had a
better experience on compassionate care
because of hello my name is Sir as I
start to wrap up going back to the July
23rd and July 2016 set a lot of
challenges along the way
now two of the challenges as we came
into July 2016 were she wanted to hit
the quarter million pound mark for
charity and she wanted the new prime
minister Therese Amir to pledge her
support to Hill on my name it so I had
probably about five or six days to turn
this around the letter bearer from down
the street is a handwritten letter from
Theresa May pledging her support to the
campaign and the tweet on the right is
kit instant Gemma’s Hospice in Leeds in
her final few days after we just hit the
core of the empowerment for charity so
it shows that you know with a little bit
of support and through adversity can
create that legacy so back to July 23rd
happiest day of my life in 2005 2016 the
saddest day of my life it was the day
when we said goodbye to kit it was the
day when my life changed forever
and a lot of other people’s life’s
changed forever but it was also in some
ways a relief that cared actually she
was now pain free she had left this
world but she knew she’d made a
difference she knew that she created
that legacy and it was a hard day and as
any day would be and when you say
goodbye to soul mate but sixteen years
knowing the person that did is an
amazing journey that with care mom and I
suppose the day after that when it was
announced on social media because
obviously we wanted to make sure that
friends family were all aware that care
had passed away the support and grief
that came through from unexpected
sources was amazing so you know the
various amount tweet from there from
people that you know have met care or
had support the campaign in recent years
you know Nicola Sturgeon sent a really
nice note Richard Branson’s on there you
know other people James Martin etc who
really really got what Kate meant you
know and really got the campaign so
what’s next
as I mentioned a global tour is coming
up I’m in the middle of writing a book
to explain what it’s like from the other
side of the other side and there’s going
to be a play written will having a
international hello my name is day on
the 23rd of July every year going
forward we’ve also got other things in
the pipeline for what can we do in terms
of Kate Grainger Awards I’ve already
this year been to six different award
events and represented the carry and
compassionate care Awards at those
events and and then my final thought
it’s four words you know hello my name
is this four words it can make a huge
difference and we need to make sure that
Webber walk of life will really be it
health care it business be anything else
we need to make sure that legacies
continued and there’s one of Kate’s
courts they’re saying that all doctors
wanting to leave their mark on society
and Kate certainly did sir yes through
adversity does come legacy thank you
very much [Applause]