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Robots are not human, even if we want them to be | Kerstin Dautenhahn | TEDxEastEnd


[Music]

[Applause]

so this was an official video from the

2015 DARPA Robotics Challenge now

objectively speaking we saw a number of

humanoid robots who tried to do normal

human tasks like walking opening a door

or getting out of a car but they failed

now people usually have a different kind

of experience they are empathizing with

these robots they might even feel sorry

for them now I’ve been working with

robots now for more than 20 years and my

background is in biology and Natural

Sciences but as soon as I moved into

robotics I realized that there’s a

fundamental differences in the nature of

robots and people or biological

organisms so this is just a picture of a

robot that I did quite early in my

career these days I’m working with quite

complex machines back at University of

Hertfordshire no robot house we develop

technology that can help people older

people to live independently for longer

in their own homes so people who can

normally still do most things but might

have some problems with physical tasks

or with cognitive tasks so this is one

of the robots we work with this is

another robot so these robots are social

people interact with them and the robots

can for example fetch object for them or

remind them to take medicine or can

remind them of appointments now for me

robots are machines if they break we fix

them or we replace them and when our

work is done we switch them off I don’t

feel guilty about that but most people

or yeah most people have a different

attitude towards robots they very easily

empathize with them or treat them as if

they were creatures little animals or

even people and that’s the topic of my

talk I’m where I’m questioning a little

bit why is that so why do we have this

this reaction

so in many debates robots have been

compared with people for example just

recently literally I think a couple of

weeks ago European members of parliament

voted to give robots legal status as

electronic persons with rights and

regulations now it is very important to

have discussions on legal ethical and

social such social issues but these

discussions usually only point out one

trajectory of the future of Robotics

namely to make these robots more and

more humanoid humanoid and more and more

human-like in their behavior and their

appearance and their intelligence for

example what you see on the right here

is an Android built by Yoshi Ishikawa in

Japan in his own own image so let me

first explore a little bit why are

people interested in viewing robots as

as creatures why do they emphasize with

them first of all we have a deep-rooted

desire to imitate nature starting with

cave paintings this depicting animals

depicting people later in ancient Greek

and ancient Egypt for example people

were very interested in building statues

that could seemingly move as if they

were alive using basic technologies that

they had at the time namely ropes and

water and fire in the 18th and 19th

century for example here in Europe you

had inventors building so-called

mechanical automata basically based on

clockwork technology that was available

at that time so these were animal-like

automata that could replicate these

movements some of the movements of the

animals or they looked human-like like

what do you see in the in the middle of

the slide and these human-like automata

they replicated human behaviors such as

writing dancing or playing musical

instruments now these days we have a

different level of technology we have a

lot of computer and robotics technology

but something similar is happening we

are interested in replicating nature in

order building robots in our

own image and make them do things make

them do tasks that are human-like

although you saw in the initial video

that they may fail at doing that so

there’s also the way in how we interpret

seemingly intentional movements so this

is a video from a study from 1944 done

by two psychologists called Heider and

Simmel what they did is they showed this

video to a group of people and with no

other instructions and just afterwards

asked them please write down what you

saw that was it

now what you do see objectively speaking

are geometrical shapes two triangles a

big one and a small one and a circle and

they move around and in and out of

another geometrical shape but this is

not what most people said they talked

about agents they talked about

intentions they talked about oh there’s

little triangles right just sneaking up

on the other ones they they talked about

these geometrical shapes chasing each

each other having goals hiding from each

each other so we just can’t help

interpreting it seemingly intentional

movements in this way in a human-like

way in a creature like way it is also

Jerome Bruner another psychologists has

said and written many many times that

how we interpret and how we make sense

of the world is in terms of narratives

narratives with intentional agents and

that something we also apply to to

robots now why was it important for our

ancestors to have this acute sense of

recognizing an intentional movement well

it was very important to distinguish

intentional movement form movements

caused by physical processes for example

clouds moving in the sky which don’t

pause which don’t pose any immediate

threat but it’s important to recognize

creatures because creatures can be

either predators or prey or mates so we

are tuned we biologically tuned in

recognizing intentional movements and

that the same applies to robots so

here’s a is a little mobile robot

and you know the way how we interpret

the way how how we view this is that we

automatically wonder what is this robot

up to what is it actually doing you know

it must be doing something but this type

of behavior when our reactions to the

robots it doesn’t make these robots more

human-like it doesn’t make them

creatures there’s a fundamental

difference between living things and

robots robots are machines they are made

by us any robot is more similar to my

smartphone or my toaster than it is to

you or me now another aspect that

influences how we view robots is their

design this is the power hole robot

design partic on ovc beta in Japan it

has been used for many years

successfully in homes for elderly people

and people with dementia its design is

based on a baby seal robot using this

baby schema with a big head and big big

eyes the same as you stand you know

cartoon figures to make things look cute

real baby seals are cued and so so it’s

this baby robot that’s how it is being

perceived it has been designed with that

purpose there’s no other purpose to it

rather than interact with people to

motivate them to engage them to also

motivate them to interact with other

resonance in the home so this robot is

an example that you can without building

a humanoid robot you can find an

application where robots of other shapes

can very successfully be used in a

particular application area more

recently we find these very abstract

shapes these more robot like devices

that you can communicate with like

Amazon echo which is again an example

you can have something that is

absolutely not human-like but it can

provide useful services in a particular

area now we also have an example of a

humanoid robot called Casper that shows

the benefit if you introduce a robot

specifically as a mer

not pretending that it is human-like

Vespa has been designed to interact

specifically with children with autism

it doesn’t look pretty if that’s what

people tell me but the reason is it has

been designed for very particular

purpose it has the face for example has

realistic human-like features but very

much simplified to help children with

autism because they are often

overwhelmed by the complexity of human

interaction and communication with the

robot on the other hand they can in

their own time

explore interaction if they for example

hit the robot then the robot will react

in a way that will show the child what

the consequences are of his or her own

own actions and then a teacher or a

parent can use it as a as an example to

discuss what is socially appropriate

touch why is it bad to hit somebody you

could not do that with her with a human

being and not even with a robot where

people think it is a human but you can

do it with a robot that specifically

introduced as a as a machine so we treat

robots as creatures and humanoid robots

very often as if they did they were

human and there was nothing wrong with

that this is how we are this is how how

I our body works how our brain works how

we perceive and interpret the world

however we must be aware of the

fundamental differences between

biological and artificial systems humans

have an evolutionary and developmental

history we are born into a society where

we grow up as social beings and we learn

about the world and ourselves through

interactions with other people what was

have nothing like that they don’t have

bones they don’t have blood they don’t

have any genuine emotions so we need to

be very clear even if we treat robot

socially if we treat them like creatures

or in a human-like way we need to be

aware that this treatment doesn’t change

the nature of what they are they are

so the question is now do we limit our

imagination to this one possible to

reactivity of the future of robotics

that goes into ever more human-like

systems or do we under one on the other

hand broaden our imagination and say

well there may be many many possible

futures let’s just imagine different

roles that robots can play usefully in

our society where they fulfil certain

roles and let’s just match these vaults

with specific robot designs in the way

in how they look how they behave and how

intelligent they are so these mappings

they should determine the future of

robotics robots are not people but it is

up to us to decide what they may become

thank you [Applause]

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